Head Steward

Job Introduction
As a **Head** **Steward **at Sodexo working at **Wavell Combined Mess in Aldershot**, you're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

- Weekly allocation of work schedules to ensure efficiency is maximised and all tasks are completed.
- Daily monitoring of the team and their output to ensure that all tasks have been completed to a high standard.
- Train new staff in “on job training” and use of chemicals training.
- Ensure that all staff are competent in the execution of their tasks.
- To develop the dining room staff and actively encourage ideas for improvement from the team to promote a first class service.
- Roster staff and maintain general discipline, reporting any staffing problems to your line manager.
- To ensure that high standards of personal hygiene and presentation are maintained by the dining room staff at all times.
- To ensure the dining room service meets the requirements of the client as directed by the Mess Manager (style of service, meal timings etc).
- To assist the Mess Manager in function planning in areas of responsibility eg equipment preparation, staffing and disposable orders
- To ensure the correct use, storage, and control of machinery, equipment, cleaning materials and chemicals, ensuring that your team follows safe methods of work at all times.
- Communicate chemical, equipment and cleaning material requirements to your line manager as necessary.
- Immediate reporting of any defects to your line manager.
- Ensure that tables are laid and that clearance is effective ensuring that the dining environment is clean and free from debris and dirty crockery at all times.
- Control serveries; still areas, preparation of beverages and provision of bread rolls and accompaniments during service.
- To ensure that crockery, cutlery, EPNS and Silver is checked for cleanliness before use.
- To be on duty during meal times to promote a smooth service and good customer relations
- Compliance by you and your team with the Health and Safety Act, Food Safety Act and COSHH regulations
- Maintenance of the company Quality Control Procedures.
- To develop your own skills within the scope of this position.

What you bring:

- Previous experience in a similar role, with knowledge of catering operations, as well as some team leading experience or supervisory.
- Very much desirable, but some experience in hospitality would be great; Hotel/Bar/Restaurant
- Excellent customer service and communication skills
- Ability to motivate a team well
- Can work at a fast pace and adapt to change when needed
- Be a team player and communicate this with your senior management

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied

About The Company
**About Sodexo**

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM S