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Dealership Service Advisor

5 months ago

Cardiff, United Kingdom Renault UK Full time

**Service Advisor**
**Cardiff, CF11**
**£26,467 pa + bonus, OTE £30,360 pa**
**Mon - Fri 8am to 6pm**
**1-in-3 Saturdays 8am to 12pm**

**Renault Cardiff seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. The role will be based at our Dealership on the Penarth Road (CF11). Previous dealership service advisor experience is **essential** for this role.**

The Service Advisor role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing.

Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.

The hours for this role are 8am to 6pm Monday to Friday with one hour for lunch, and 1-in-3 Saturday mornings on rota from 8am to 12pm. Further overtime is occasionally available on request.

Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, share options, discounted gym membership, cycle to work scheme, staff discounts on products and services, and excellent career prospects within the corporation.

**How to apply