Museum Assistant

Job Title : Museum Assistant

Location : Downpatrick

Duration : 3 months

Rate : £11.59

Hours : 20 hpw

Week One
- Tuesday - 10:00am -14:00pm

Wednesday - 10: 00am -14:00pm

Thursday - 10:00am-14:00pm

Week Two
- Monday - 9:00am-17:30pm

Tuesday -9:00am-13:00pm

Wednesday -9:00am-13:00pm

Saturday -9:00am-17:00pm

Job Description:

- Security and cleaning of museum premises
- Customer care and hospitality in museums
- Cash handling, taking bookings, dealing with enquiries and complaints
- Assistance with events, tours, exhibitions, curatorial work, educational activities and promotional work
- Maintenance of a safe environment and monitoring of systems and equipment
- Act as keyholder/Duty Office

**Responsibilities**:
1. To undertake all building and safety checks, including maintenance check, fire and intruder alarms, testing of alarms and fire call points, legionella flushing regime, emergency lighting tests and checking of defibrillator and first aid box etc. Completing all relevant paper work and reporting faults to Museum Services Officer for actioning.

2. To ensure the highest level of security and public order in buildings and at events, including the regular surveillance of galleries and external areas, and prompt reporting of incidents, security breaches and faulty displays or equipment.

3. To carry out cleaning and housekeeping duties as per cleaning rota, ensuring the highest standards of cleanliness and hygiene, in both interior and exterior locations, and to ensure records and paperwork are completed for same.

4. To record enquiries, offers of donations and complaints, referring appropriate documentation to Curatorial staff as required.

5. To assist with the implementation of a pest management programme for the Museum.

6. To guide and monitor contractors as required, ensuring compliance with health and safety regulations and the security of the collections, reporting issues as required.

7. To carry out reception and shop duties, and handling cash in respect of takings for shop goods, tours, workshops, events, room hire, photographic sales and reproduction.

8. To assist with the Curatorial team with a variety of tasks relating to installing exhibitions, collections research, preparing and painting exhibition spaces, transcribing oral history recordings, administration, family and history queries, assist with basic conservation and cleaning and photography as required, including the safe use and proper storage of materials and equipment.

9. To prepare rooms and external spaces for functions and events, including the setting up of audio-visual equipment and tables and chairs, informing patrons of safety and evacuation procedures, and the safe use and proper storage of equipment after use.

10. To deliver tours of buildings and exhibitions, including costumed tours, living history interpretation, murder mystery events and reminiscence tours. This may involve supporting the Education and Outreach Officer in delivering tours of local sites.

11. To assist the Education and Outreach Officer with the preparation and delivery of a variety of events and educational activities for all ages and abilities, such as seasonal events, birthday parties, workshops, curriculum-based school visits and reminiscence box loans.

12 To assist with general administration, photocopying, mailshots, promotional work, including updating social media sites with approval of relevant staff and the distribution of promotional literature as required.

13. To assist in the maintenance of a safe working environment, creating and following procedures outlined in risk assessments, reviewing risk assessments as required and reporting defects to buildings, fixtures and fittings.

14. To complete COSHH assessments and follow control measures identified, as required.

15. To undertake appropriate training in First Aid, Defibrillator use, manual handling, health and safety, fire safety, customer care, COSHH, disability awareness and other areas as required.

16. To undertake all Fire Warden duties and evacuation procedures as required, including attending training and keeping appropriate records and organising and undertaking 6 monthly fire drills.

18. To monitor CCTV, lifts and automatic doors, heating systems and oil levels, security systems, emergency lighting, firefighting equipment, air conditioning systems, plumbing, electrical systems and equipment, exhibition displays, IT and WIFI to ensure public safety and the efficient running of the museum at all times

19. Assisting Curatorial staff with moving museum equipment and where necessary undertake minor repairs

**Criteria**:
**Grade C or above in at least 4 GCSEs, one of which must be GCSE English Language or equivalent.**

**A minimum of 6 months’ experience within a public venue or commercial building in the following areas**:
**a) Cleaning duties**

**b) Security duties**

**A minimum of 6 months’ experience within a creative or workshop environment working wit