Ward Clerk

**Job Title**: Ward Clerk - 37.5 Hour per week

**Trust Location**: Mid Yorkshire Hospitals NHS Trust

Would you like to be part of a team that works well together, always there to help each other? If you answered yes, the Mid Yorkshire Hospitals NHS Trust would love to hear from you

**About the Trust**

Mid Yorkshire is a local Trust providing compassionate, expert care for over half a million people every year, in their homes, in the community and across our three hospital sites at Pontefract, Dewsbury and Pinderfields. We believe everyone matters. Werecognise everyone has unique experiences, and we strive to give care that meets each person's needs. Our staff are as diverse as the communities we serve. And we believe we are stronger when we celebrate, value, and support our differences.

We believe if our staff are happy, our patients experience will be positive. We're listening, learning, and improving because we aim to make Mid Yorkshire the best place to work and the best place for care. We support each other through the good and challengingtimes. And we're proud to make a difference to the lives of our patients and their families.

**What you'll be responsible for**:

- Assist clinicians with administrative tasks on the ward/departmental areas, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant wards/departments in a timely manner in line with the ward/departments Key Performance Indicators
- To promote effective communication with patients and families.
- To answer telephone and / or face to face enquiries.
- To request, cancel and re-arrange appointments when necessary.

The role will involve, but not be limited to you performing the above.

**You'll learn the following whilst working at the Trust Obtain from Hiring Manager/the Trust -**
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You'll have the following qualification/experience**:

- Experience of working with filing systems
- Experience of good customer or patient care
- Previous experience in an administrative role
- Experience of working within a related area e.g. Health/Social Care Setting