Leasing Associate

4 weeks ago


Edinburgh, United Kingdom The McEwan, Moda Full time

**LEASING ASSOCIATE**
Moda, The McEwan, is looking for a Leasing Associates who will be responsible for meeting the leasing targets and the on-going re-let of apartments.

You will provide our residents with a positive and memorable leasing experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an exceptional level of service to all our residents.Interested? Keep reading...

THE ROLE
- First point of contact for leasing administration enquiries
- Follow up leads, register and understand individual’s rental requirements matching them to an available apartment
- Arrange viewings for all enquiries in a timely manner and provide a first-class experience tour. Engaging all aspects of what Moda, The Mercian has to offer in line with brand values
- Referencing progression including liaison with referencing provider and applicants
- Ensure accurate recording and processing of customer information, recording feedback for management reporting and use
- Manage and meet agreed KPI’s as set by the Leasing Manager Notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set up
- Coordinating inventory production, working closely with the Lettings Manager
- Escalate any end of tenancy charge disputes to the Lettings Manager
- Increase revenue through alternative investment streams, parking and facility hire
- Work closely with the Lettings Manger to report on competitor analysis, resident service reports and headline rent prices
- Actively drive sales and retention of resident’s service and effective negotiation of tenancy renewals
- Work collaboratively with the team to develop a ‘best in class’ delivery and operating procedures
- Consistently deliver the Moda service standards to residents and all visitors to the building

**THE IDEAL CANDIDATE**
- Previous experience in residential property (hospitality or private renting sector preferred)
- Excellent verbal and written communication and persuasion skills
- Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
- Pro-active, able to use initiative to enhance the reputation of the building and think outside of the box to increase business revenue
- Professional presentation, confident and outgoing in nature
- Well organised, ability to multitask, problem solve and works well under pressure
- A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas
- Well organised, ability to problem solve, prioritise and work under pressure with great decision-making skills
- Experienced in working to targets with attention to detail. Understanding the importance of achieving deadlines and ensuring quality output
- Great understanding of the city, it’s people, culture and social scene

**MODA IS A LIFESTYLE NOT A LANDLORD**
Moda is creating the UK’s leading lifestyle experience brand by creating and operating next generation neighbourhoods to live, work and play.

We have a clear objective of pioneering positive change to the UK rental landscape and creating happy healthy, connected and well communities.

**Salary**: From £23,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site gym
- Paid volunteer time

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

Reference ID: M081123
Expected start date: 04/12/2023



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