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Senior Medical Receptionist

5 months ago

London, United Kingdom Kind Support Ltd Full time

Kind Support is seeking an experienced and highly skilled Medical Receptionist to join the team at an established Private GP Practice in London.

'''Duties:'''
- Greet and check-in patients, ensuring accurate and up-to-date information is obtained
- Schedule appointments and manage the appointment calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance information and assist with insurance claims processing
- Collect payments and provide receipts to patients
- Maintain patient records and ensure confidentiality of sensitive information
- Coordinate with medical staff to ensure smooth patient flow and efficient operations
- Assist with administrative tasks such as filing, data entry, and correspondence

'''Experience:'''
- Minimum of 2 years of experience as a medical receptionist or in a similar role
- Proficient in using electronic medical record (EMR) systems
- Knowledge of medical terminology and procedures
- Strong communication skills, both verbal and written
- Excellent customer service skills and ability to handle difficult situations with professionalism
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with ER protocols and phone systems is a plus

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£40,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 3 years (required)

Work Location: In person

Reference ID: SnrMedRep