Rugby Evreux Way, Cv21- Customer Care, Monday

2 weeks ago

Rugby, United Kingdom McDonald's Limited Full time

**This role is for a Customer Care Assistant to work between Monday and Friday 11am-7pm and can either be full or part time, however you must be available to work for these hours.**

**As a Customer Care Assistant you are often the first face our customers will see. Your role is based in our customer areas and involves speaking to our customers, making sure they are having a great visit. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You will be responsible for maintaining the cleanliness of all customer areas, keeping the tables clean, emptying bins when required and cleaning the toilets. The ability to maintain high energy levels whilst working both efficiently and productively is essential along with an outstanding attention to detail.**

**Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.**

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. You will consistently deliver the highest standards of service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.

Our late night shifts start from 4pm with finishing times of up until 1am. As they involve finishing after midnight you will need to be over 18 years old if you wish to work past midnight. Any hours worked after midnight have a £3 per hour premium uplift.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more....

**This location is not suitable for commuting via public transport from Coventry

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