Renewable Energy Coordinator
4 weeks ago
**RENEWABLE ENERGY COORDINATOR**
**PERMANENT**
**£24K-£27K**
**BIRMINGHAM/HYBRID**
An innovative, not-for-profit organisation is looking for a **Renewable Energy Coordinator** due to significant demand for the companies’ services. The operations team support both development and deployment of several key assets and this role is pivotal in supporting ongoing operations, new operations, and the introduction of product support. Taking technically complex concepts and technologies and communicating these to a diverse consumer base within the energy sector building on existing communication and problem-solving skills.
**BENEFITS**
You can make a difference in a company that offers exceptional benefits including flexible working hours, 28 days holiday + bank holidays, 2 for 1 contributory pension scheme and life assurance.
**RESPONSIBILITIES**
As a **Renewable Energy Coordinator** your key duties will include:
- Supporting the development and deployment of technical support to consumers, participants and local authorities using various platforms
- Interfacing with an array of stakeholders, colleagues and commercial partners using strong communication skills
- Reviewing reports to monitor data quality within the Tableau analytics tool, investigating gaps in data and escalating issues where necessary
- Reporting and tracking operational bugs in platform software
- Contribute to risk and quality assessment and management
- Supporting the installation and decommissioning of technologies into homes, tracking installations, stock levels, liaising with participants, installers and clients
- Ensuring compliance to GDPR and relevant operational and business procedures
**REQUIRED SKILLS & EXPERIENCE**
To be considered for the role of Renewable Energy Coordinator you must have:
- Strong interpersonal and communication skills with the ability to convey technical information in a clear and concise way adapting your style to suit a variety of users including vulnerable consumers, and across multiple organisations both internally and externally.
- Excellent organisation skills
- The ability to be collaborative and flexible
- Willingness to develop new skills and support tools and systems
- Previous experience within a customer service facilitation role
- An interest in decarbonisation and/or the energy sector is desirable
- Experience in scrutinising large datasets, using reports and queries within Tableau is desirable
- Risk and quality assessment and management
- Experience working in cross-functional project teams
- A calm and reassuring manner when speaking to members of the public
**NEXT STEPS**
Why wait? Don’t miss out
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Health & wellbeing programme
- Life insurance
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Do you have previous experience within a customer facing role?
- Are you a confident communicator, able to liaise with a range of technical and non-technical stakeholders?
- Do you have experience/ an interest in decarbonisation and green energy?
Work Location: Hybrid remote in Birmingham
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