Contract Manager

3 weeks ago

Reading, United Kingdom Thames Water Full time

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes,keeping taps flowing and toilets flushing. At Thames Water, every one ofour actions, big and small, matters every day. Water is essential to life, so our business is always open.
**What you’ll be doing as a Contract Manager**
This is an exciting opportunity for an experienced Contract Manager to join our expanding team. As the Contract Manager, you will be responsible for managing a portfolio of Thames Water contracts across a range of operational activities, meaning no two dayswill be the same Driving performance, developing relationships with suppliers, and identifying commercial opportunities and service improvements will be key activities in this role. The role will also include line management of a small number of staff.
This role is located within Thames Water’s Operational Projects and Logistics Team (OPAL). Current contracts cover a number of key business activities including waste network services, leak detection, fleet services, haulage, plant and equipment hire, facilitiesmanagement, waste management and many more.OPAL contracts play a key role in the overall operation of Thames Water’s activities and as such are high profile within the business.
With a number of existing and new contracts within OPAL requiring contract management, there is a real opportunity to take ownership of these agreements, develop relationships with suppliers and drive performance to deliver exceptional service to our internaland external customers. Key duties will include:

- Managing supplier relationships, acting as the named contract signatory for contractual matters on a portfolio of contracts.
- Managing the performance of contractors in accordance with the relevant contract requirements and business operational needs, to ensure the best value and services from suppliers are achieved
- Building relationships with key stakeholders and communicating relevant contract information as required
- Identifying and implementing opportunities/improvements for commercial efficiencies across operational activities and contracts
- Leading on contract negotiations and implementation of contract variations
- Providing contract-related issue resolution to any arising disputes with suppliers
- Ensuring that all processes followed are in line with legislation and company policies and are auditable with key documents, information and communications confidentially stored
- Managing a small number of Contract Performance Coordinators, who will assist with day to day running of the contracts
- Completing contract close-out, reviewing contracts for extension or renewal, and assisting procurement teams where applicable for re-procurement

**Job Details**:

- £43,000 to £45,000 depending on skills and experience
- 36 hours per week, Monday to Friday, 09.00 am to 5.00 pm
- Full-Time, Permanent position
- Hybrid position based at Clearwater Court, Reading
- Travel will be required 1-2 times per week (dependant on business requirements) within the Thames Water estate to conduct site audits, attend contractor meetings and general site engagement

**What you should bring to the role**:

- Hold a full valid UK driving licence and have your own transport
- Be able to demonstrate experience in managing operational contracts (either a large-scale, high-worth contract or a portfolio of contracts)
- A strong technical understanding of commercial and contract management
- Negotiation and dispute resolution experience
- Have exceptional attention to detail and strong analytical skills
- Ability to deliver information and influence internal & external stakeholders at all levels
- Strong MS office skills, ability to work to deadlines and highly organised

**What’s in it for you?**
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you moneyand support your well-being.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customerson the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

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