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Patient Pathway Co-ordinator for Endocrinology
4 months ago
An exciting opportunity has arisen in our department of Medicine for Older People, Endocrinology and Diabetes for a Patient Pathway Co-ordinator.
**The post holder's main duties will include**:
- Ensuring patients are allocated and booked to the correct clinics/waiting lists following the patient's consultation. This may involve meeting and discussing patient outcomes with Consultant medical staff
- Liaise with the specialty and operational teams to ensure clinics are cancelled, when appropriate, in accordance with the patient access policy.
- If required, notify patients of appointment dates and any cancellations and reschedule as necessary.
- Monitor waiting lists to ensure compliance with local and national policies and procedures
- Escalate areas of concern to ensure our patients receive the right care at the right time
- Work closely with our patient access centre to ensure continuous improvement in the outpatient service
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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The post holder will work within The Department of Medicine for Older People, Endocrinology and Diabetes care group. Line Management will be from the Admin Services Manager, however, close working relationships with the Patient Access Centre and Operational Leadership team is essential.
