Client Operations Associate

4 weeks ago


Gateshead, United Kingdom Mind Gym Full time

MindGym use the latest behavioural science to transform the performance of companies and the lives of people who work in them. But don't take our word for it. Since we started MindGym, we've partnered with over half the FTSE 100 and S&P 100, equipping them with an all-important human advantage.

We're growing rapidly and have successfully floated on the London Stock Exchange. This is just the start. We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioural change.

MindGym was born around a kitchen table in 2000. Since those early chain-tea-drinking sessions, we've worked with most of the world's top 500 companies. We've inspired and transformed the performance of over three million people. And we've published four books, including an international best-seller. We've left the kitchen table, but we've never lost our hunger.

**About the role**

An exciting opportunity has arisen to join MindGym's Operations team in our new Operations Shared Service Centre in the North-East. This role is well suited to an operations administrative professional, skilled at supporting a global organisation.

This role offers a great opportunity to learn extensively about how MindGym operates and work with people across the whole business and at all levels. You'll learn how a core operational team runs in a fast-paced environment with the opportunity to acquire knowledge across a range of operational activity. It will provide a great foundation from which to build a future career.

This will be a late night shift team role working 5pm to 2am (Monday - Friday)

**What you'll being doing**
- Supporting a range of critical operational processes which support MindGym in providing best in class service to our clients
- Working closely with Product, Sales and Customer success to support with administrative and operational processes
- Utilising operational tools and project management platforms, such as Hive, to drive efficiencies
- Facilitating communication between different key stakeholders and internal departments
- Liaising with stakeholders in both our UK & US MG teams, helping us work towards alignment of working practices
- Communicating in a timely manner and taking a proactive approach to problem solving

**About you**
- Client Orientated
- Organised with excellent attention to detail
- Exceptional written and verbal communication skills
- Problem solver with a positive mindset
- Ability to multi-task multiple concurrent work activities
- Flexible & Adaptable - you'll be cross trained in a number of processes so that you'll be able to support processes in line with business priorities.
- A strong team player and desire to see the team succeed as a whole, but also when required to the ability to establish priorities and work independently
- Ability to learn new tools and processes quickly and disseminate that knowledge cross-functionally
- Enthusiastic and agile
- Inquisitive and curious by nature with a hunger to learn
- Analytical and data driven - good level of competency in Excel
- Reliable, dedicated and hard working



  • Gateshead, United Kingdom Mind Gym Full time

      Join Our Team as an Operations Associate Mindgym, Gateshead is seeking a Customer Support Associate to play a pivotal role in ensuring the seamless functioning of our back-office operations. If you are an administrative professional with a penchant for process efficiency, we invite you to be a key part of our team. Key Responsibilities: ...


  • Gateshead, United Kingdom Mind Gym Full time

    MindGym use the latest behavioural science to transform the performance of companies and the lives of people who work in them. But don't take our word for it. Since we started MindGym, we've partnered with over half the FTSE 100 and S&P 100, equipping them with an all-important human advantage. We're growing rapidly and have successfully floated on the...


  • Gateshead, United Kingdom MindGym Full time

    MindGym use the latest behavioural science to transform the performance of companies and the lives of people who work in them. But don’t take our word for it. Since we started MindGym, we’ve partnered with over half the FTSE 100 and S&P 100, equipping themwith an all-important human advantage. We’re growing rapidly and have successfully floated on the...


  • Gateshead, Tyne and Wear, United Kingdom MindGym Full time

    Join Our Team as an Operations Associate Mindgym, Gateshead is seeking a Customer Support Associate to play a pivotal role in ensuring the seamless functioning of our back-office operations. If you are an administrative professional with a penchant for process efficiency, we invite you to be a key part of our team. Key Responsibilities: Efficiency...


  • Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    The post holder will take on operational and/or administrative responsibility for a specific area or to provide advanced administrative and operational support within a laboratory area. This role may include supervision of PSWs involved in the role. Advanced training will be given to allow the post holder to work without direct supervision, referring to the...


  • Gateshead, United Kingdom Gillespie Recruitment Ltd Full time

    Are you an experienced Mortgage Operations Director and are you currently looking for a new and exciting opportunity? If so, this could be the role for you! Gillespie Recruitment are delighted to be working with our client, a leading mortgage provider in the UK, in their search for an experienced Mortgage Operations Director! They are looking for someone to...

  • Operations Manager

    1 month ago


    Gateshead, United Kingdom MindGym Full time

    MindGym use the latest behavioural science to transform the performance of companies and the lives of people who work in them. But don’t take our word for it. Since we started MindGym, we’ve partnered with over half the FTSE 100 and S&P 100, equipping themwith an all-important human advantage. We’re growing rapidly and have successfully floated on the...


  • Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    The post holder will take on operational and/or administrative responsibility for a specific area or to provide advanced administrative and operational support within a laboratory area. This role may include supervision of PSWs involved in the role. Advanced training will be given to allow the post holder to work without direct supervision, referring to the...


  • Gateshead, United Kingdom Sage Gateshead Full time

    **Reports to**:Events & Hires Operations Manager **Location**:Sage Gateshead **Salary**:SCP 24, £23,372 per annum **About Sage Gateshead** We are an international music centre based on the banks of the River Tyne. We are a unique venue where artists from across the world perform and audiences from a wide range of backgrounds come to hear, make, and enjoy...

  • Research Associate

    5 days ago


    Gateshead, United Kingdom Pareto Full time

    Job Title: Research Associate Location: Gateshead **Salary**: £25k (£35K OTE) REF: J13607:NE:GJ:RA Sector: Wholesale/Distribution In the last year, our client has grown their turnover significantly. They’re product portfolio stretches far and wide and their products are used and trusted by organisations nationwide! Providing solutions that surpass...


  • Gateshead, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. Main Purpose of the Job: To operationally support and maintain on a day to day basis a broad range of duties associated with decontamination of equipment which has been on loan to residents of Gateshead. To ensure that local and national cleaning standards for equipment are adhered to...


  • Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    The post holder will take on operational and/or administrative responsibility for a specific area or to provide advanced administrative and operational support within a laboratory area. This role may include supervision of PSWs involved in the role. Advanced training will be given to allow the post holder to work without direct supervision, referring to the...

  • Sales Associate

    2 days ago


    Gateshead, United Kingdom Skechers Full time

    **Company Description** With over 4000 stores worldwide and still growing, you will be joining forces with one of the world's largest and most successful footwear brands! We are looking for people who want to grow, innovate, create and achieve with us and if you love to connect with people and embrace diversity, then Skechers is the place to be. **At...

  • Sales Associate

    1 week ago


    Gateshead, United Kingdom Foot Locker Full time

    Overview: You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Sales Associate

    13 hours ago


    Gateshead, United Kingdom Foot Locker Full time

    Overview: You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Sales Associate

    1 week ago


    GATESHEAD, United Kingdom FOOT LOCKER Full time

    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve...

  • Sales Associate

    1 week ago


    Gateshead, United Kingdom Foot Locker Part time

    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Sales Associate

    18 hours ago


    GATESHEAD, United Kingdom FOOT LOCKER Full time

    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve...

  • Client Administrator

    1 month ago


    Gateshead, United Kingdom Lucion Group Full time

    **The Role** We have an exciting opportunity for a Client Administrator to come and join us here at Lucion Services! This is a Full-Time, permanent role where you will be working Monday to Friday 8.30am - 5pm and we are offering a basic salary of £21,673.60. **_Key Responsibilities _** Providing trusted centralised support to technical site colleagues,...


  • Gateshead, United Kingdom Lucion Group Full time

    Job Introduction We currently have an exciting opportunity for a Technical Client Coordinator to join our Operations Support team based out of our office in Gateshead! We are offering a basic salary of between £28,000 - £32,000 depending on skills and experience. Main Responsibilities As a Technical Client coordinator, you will be providing assistance...