Front of House Team Leader

3 weeks ago

Liskeard, United Kingdom Forest Holidays Full time

We have an exciting opportunity available for a **Front of House Team Leader **to** **join our team working full time, **40 hours per week, 5 days out of 7.** In return we will offer you a competitive salary, a place to develop your skills in a growing company and the chance to work in some of the UK’s most stunning forest environments.

Open all year round, as our Front of House Team Leader you play a pivotal role working closely with the Food & Beverage / Retail Manager to run our Forest Retreat building, the hub of the location. This is our reception, the first port of call for guests checking in on their holiday. It houses a shop, bar, and restaurant. Opening hours are location and season dependant but there are no late openings which allows a better work/life balance.

As our Front of House Team Leader we offer a range of benefits that includes:

- Monthly 5% bonus (paid quarterly) if location achieves customer service targets
- Get paid early with Access Early Pay - a great help for covering the unexpected
- Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £50 a cabin. You also get a friends and family discount giving them 15% off all break

The FFront of House Team Leader Role:
Experience of working in a fast paced food and beverage or retail environment is essential. You must be able to work individually and as one team, with the ability to build good working relationships with colleagues and a professional rapport with guests is essential.

The Forest Retreat also has a shop which involves retail duties, and a small bar and café / restaurant where you will be required to do some catering and table waiting. Experience of working in a fast paced F&B or retail environment is essential. Your customer service skills will be vital in providing exemplary service to our guests throughout their stay, making sure each guest experiences that _Forest Feeling_ from the moment they check-in.

Our ideal Front of House Team Leader is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.

At Forest Holidays, our purpose is to help people experience and reconnect with forests, each other and rural communities. Don’t miss out on the opportunity to join our fantastic team

Click **‘Apply’** now

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