Order Processor

The Wholesale Glass Co. is a successful and fast growing e-commerce company located in Croydon, Surrey. We're now looking for an enthusiastic and well-motivated individual to join our expanding team.

The role is to receive orders via our website, prepare and issue accurate order confirmations, consult with our packing team with regards to stock of our glazing tools and accessories, select the correct courier for the type of delivery and ensure that all goods are dispatched on time. Other duties will be to assist in stock management and to help maintain the smooth running of the logistics of our small and friendly company. You will also be required to take 'offline' orders by telephone throughout the day.

**Duties include**:

- Processing online and offline orders
- Overseeing our picking and packing team
- Liasing with couriers, UK and international
- Checking and ordering stock
- Ensuring the highest levels of customer satisfaction are maintained

Working hours are 8am - 5.30pm Monday to Friday.

**Salary**: £25,000.00 per year

Ability to commute/relocate:

- Croydon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person