Catering Assistant

2 weeks ago

Midlothian, United Kingdom ISS Facility Services Full time

**Contract: Professional & Technology Services**

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**Location: Edinburgh**

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**Hours of work: 40**

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**Working Pattern: 7:30am - 4pm**

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**Contract Type: Permanent**

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**Salary: £11.00**

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**Are you passionate about delivering a high-quality catering service while ensuring a clean and safe environment for patients, staff, and visitors? We have an exciting opportunity for a Catering Assistant to join our team and play a vital role in preparing and serving meals and beverages in compliance with food hygiene standards and regulations, all while maintaining the highest levels of cleanliness and hygiene.**

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**As the Catering Assistant, your primary responsibility will be to provide exceptional catering services to patients, staff, and visitors. Your commitment to maintaining a clean and safe environment will ensure that our clients enjoy a pleasant dining experience while adhering to strict food hygiene standards and regulations.**

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**ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.**

**The Role**

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- **Receive, process, prepare and deliver food and drink orders and experiences**
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- **Keep the service and back of house areas in a clean and safe condition**
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- **Deliver an experience, more so than just a service. Be an entertainer**
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- **Know the offer inside out, and be able to make informed recommendations to our clients**
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- **Pre-empt the needs of our customers and create meaningful and memorable service moments**
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- **Maintain a high profile front of house and be aware of what’s happening during service, and effectively resolve any challenges ensuring colleague and customer satisfaction at all times**
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- **Keep our colleagues, client colleagues and visitors safe with our safety-first mentality while they are in our care, using the safety tools available to you**
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- **Oversee the standard and quality of all food & drink; you and the service team will serve as the final quality check for everything that is served and delivered to our customers. If it isn’t right, we change it**
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- **Keep your ear close to the ground Tell us what the customer wants and how we keep our clients happy and coming back. Shout about your successes**
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**About You**

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- **Must have excellent written and verbal communication skills**
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- **Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client**
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- **Strong communicator able to communicate with clients, operations, suppliers, and team with prior client facing experience**
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- **Positive attitude to change and ability to be flexible to the changing priorities of the role**
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- **Ability to prioritise workloads appropriately**
**A clear understanding of the need for confidentiality and discretion**
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- **A level of computer literacy including Excel; PowerPoint; Word; Financial Systems; Web and Mobile Applications**
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**The Company**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

**ISS is proud to be a diverse and inclusive employer.**

**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background**

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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
**To find out more about what we do

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