Internal Sales Processor

7 months ago

Rochdale, United Kingdom Weir Group Full time

Job Title: Internal Sales Processor

Division : Weir Minerals

Location: Onsite, Rochdale

PURPOSE OF ROLE

WHY CHOOSE WEIR:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge - but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

KEY RESPONSIBILITIES:

- Full end to end management of the quotation & order process within an internal office environment
- Organising and scheduling workload including prioritising essential tasks
- Working alongside and communicating with the external sales team, highlighting new leads in the market
- Proactively performing outbound calls to customers to ensure accurate Maintenance of our online sales database (Salesforce)
- Order tracking to ensure customers receive proactive delivery updates
- Handling all aspects of customer requests including complaints in a timely and professional manner
- Build and improve customer relationships
- Work in partnership with other Internal Departments to deliver excellent customer service and determine solutions to delight our customers.
- Support continuous development and improvement of internal processes with wider teams
- Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

JOB KNOWLEDGE/EDUCATION AND QUALIFICATIONS:

- Experience within a customer focused sales role
- Dynamic approach with good communication skills (written and verbal)
- Commercially minded, supporting profitability
- Computer literacy - working knowledge SAP & Salesforce desirable but not essential
- Knowledge of Microsoft office desirable
- Team player yet self-motivated with the ability to work on own initiative and focus to accuracy
- Contribute to a positive working environment

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost.

With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our
- Jobs Hub_

,
- Career Page_

and
- LinkedIn Life _
- Page_


COMPENSATION:

- Competitive Salary
- 37 hour work week
- 25 days annual leave plus public holidays
- Pension Scheme; 4% with 6% Weir Contributions, 6% with 9% Weir Contributions & 8% with 12% Weir Contributions
- Company discounts
- Share Builder program
- Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status._

minerals #LI-onsite #LI-KL1 #sales #internalsales #internalsalesprocessor #rochdale #manufacturing

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