Senior Credit Controller

6 months ago


Liverpool, United Kingdom Broster Buchanan Full time

**Summary of Role**:
The role of the Retail Debt Controller is to manage 6 retail sales ledgers in conjunction with the Retail Administrators to ensure a high level of cash flow and minimize levels of overdue debt.

**Duties & Responsibilities**:

- Credit Control chasing up of overdue debt both retail (Supermarkets) and non-retail
- Customer credit checks via Credit Safe and Credit limit management of existing customer base
- Maintain the Credit insurance policy in conjunction with Group Credit Manager
- Retail and Non-retail Invoicing and raising of credit notes. Manual invoicing of non-standard sales.
- Daily banking and allocation.
- Regular communication with the customer and the issue of weekly statements
- Ensure uninvoiced debt is kept to a minimum and invoiced within agreed timescales.
- Ensure claims are raised against third parties within agreed timescales and followed up for resolution.
- Exposure to Good Faith Receipting is desirable
- Ensure purchase ledger deductions are actioned and followed up within agreed timescales
- Liaise with members of the Retail Administration department, Account Managers, Customers and Suppliers to resolve issues as they arise
- Improve internal controls and processes to ensure that overdue debt is minimised
- Production and analysis of Retail debt reports required for monthly debt meetings with Senior Management as well as on an ad hoc basis.

**Period End**
- Execute accounting period-end routines in accordance with defined period-end checklists.
- Debtor reporting

**Master Data Management**
- Responsible for processing updates to specific master data files e.g. New customers, credit limits

**Person Specification**:

- Retail debt experience and exposure to credit insurance.
- Be of strong character, a determined and tenacious individual who has effective communication and negotiation skills
- Keen eye for detail and provide accurate information
- Excellent verbal and written communication skills
- Must have the drive and persistence to pro-actively raise and address issues as they arise.
- Good IT Proficiency (Outlook, Excel, Word, Navision)
- Numerate and ability to work accurately and quickly is paramount in this role.
- Works effectively - tackling immediate demands decisively, whilst retaining a broad awareness of emerging requirements. Demonstrates a good sense of priorities, structures workload effectively and delivers consistently good results.
- Ability to interact with internal and external customers at all levels within the business
- Flexible & adaptable to the changing requirements of the business
- Be capable of working on own imitative and to work as part of a flexible team in times of operational demands or to provide support or cover for colleagues during periods of absence.
- Ability to meet deadlines and work under time pressures.

**Reports to**:UK Group Credit Manager

**Internal Relationships**:Liaison is necessary with all departments, in particular, the other members of the Retail Administration team, Category Managers and Finance department.

**External Relationships**:Close working relationships are to be developed with Customers and Hauliers.



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