Membership Services Assistant

1 week ago


Cardiff Bay, United Kingdom Cardiff Bay Yacht Club Full time

**About us**

Our company is a small business in Cardiff Bay. We are customer-centric, social and supportive.

Our work environment includes:

- Safe work environment
- Casual work attire

**Responsibilities**:

- Process payments for club fees and services provided.
- Support members to book services.
- Update membership records as required.
- Capture details of any member feedback/complaint and escalate to the Membership Service Coordinator as required.
- Answer phone calls and direct to the appropriate team.
- Oversee completion of the visitor log.
- Place orders for stationary & equipment as requested by the General Manager.
- Open incoming post and direct to the appropriate person.
- Complete various admin tasks daily including.
- Oversee administration of the Club’s digital signage.
- Complete weekly berth checklists.
- Provide admin support for section managers as required.
- Any other duties requested by the Membership Services Coordinator.

**Salary**: £20,319.00-£21,673.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Cardiff Bay: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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