Administrative Assistant

2 weeks ago


London, United Kingdom GOOD ADVICE UK Full time

_Job synonyms: Administrative Receptionist, Front of House, Office Assistant_

**About us**:
Our firm has been advising on immigration law matters in the UK since 2008. We advise a wide and diverse range of clients including international businesses, high net-worth individuals, executives, professionals, entrepreneurs, investors, and students. Our team members are qualified, experienced, multi-lingual and regulated immigration advisers who are successful in managing busy caseload and clients in need.

Being a legal firm located in Vauxhall, we are looking for a polite Administrator to perform a variety of admistrative tasks. As the first point of contact to our legal firm, you would be dealing with national and international clients along our colleagues, and also support our Managing Director.

To be successful in this role, you should be comfortable communicating with people from various backgrounds, able to deal with tasks in a timely and effective manner, prone to problem-solving and thinking on your feet with minimum supervision.

We encourage and support colleagues who are hard-working, resilient and committed to great customer care to progress and develop their career within the firm.

Daily Activities:

- Answering and forwarding phone calls, managing inboxes and replying to enquiries
- Meeting and greeting clients, booking meetings
- Register clients onto our internal software and update their details
- Abide by confidentiality principles
- Scanning and organizing documents, overseeing the post in and out
- Taking payments from clients in person, over the phone or online
- Provide general and administrative support to colleagues
- Ad hoc admin tasks to support the team, clients and running our office

**Requirements**:

- Ideally you will have worked for at least a year in a law firm or professional services organization and be used to working in a fast-paced environment in a friendly yet professional way.

**Necessary skills**:

- Multitasking and time-management skills, with the ability to prioritise tasks
- Warm and professional attitude and appearance
- Eager to learn the basics of immigration vocabulary
- Excellent customer service skills, along with English written and verbal fluency
- Being proactive and showing initiative when problem-solving
- Resilient and can-do attitude
- High attention to detail

**Preferred**:

- Foreign languages (e.g. Arabic, Chinese, Polish, Russian, Italian )
- Experience in using CRM systems or tools

**Location**: Vauxhall, London (easily accessible from Nine Elms and Vauxhall Station)

**Job Type**: permanent, full-time

**Working hours**: 37.5 hours per week, Monday to Friday, 09:00-17:30

**Start Salary**: £20.500.00-£23.000.00

**Industry**: Legal

**Level**: Entry Level

**Reporting to**: Managing Director

**Sponsorship**: not available, you have to have the Right to Work in the UK

**Job Types**: Permanent, Full-time

**Salary**: £20,500.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person



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