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Newcastle upon Tyne, United Kingdom Global 1st Line Full time

Join our growing team at Global 1st Line as a Call Centre Representative We are seeking motivated individuals who excel in customer service and enjoy problem-solving based in Newcastle. As a representative, you will play a crucial role in ensuring our customers have a positive experience. This is a part-time position with evening shifts.
- Responsibilities:_
- Handle inbound and outbound calls professionally
- Assist customers with product information, orders, and inquiries
- Address and resolve customer issues promptly
- Input accurate and detailed information into the system
- Collaborate with team members to achieve department goals
- Upsell products or services when appropriate to maximize sales opportunities
- Requirements:_
- Strong communication skills
- Ability to work evening shifts and weekends
- Previous call center experience is a plus but not required
- Detail-oriented with good organizational skills
- Ability to multitask in a fast-paced environment
- Perks:_
- Competitive hourly wage
- Flexible scheduling
- Employee discounts on products/services
- Training and development opportunities Call Center Representative

Join our dynamic team as a Call Center Representative In this role, you will be responsible for providing exceptional customer service over the phone. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you.

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to Commute:

- Newcastle upon Tyne (required)

Work Location: In person