IT Apprenticeship

Are you ready to embark on a dynamic journey into the world of technology? Look no further **The Computer Shop**, nestled in the heart of **Hexham**, is offering an exceptional **IT Apprenticeship that **will shape your future and elevate your career prospects

Our apprenticeship isn't just about book smarts; it's about hands-on learning. You'll work alongside our seasoned professionals, gaining real-world experience that goes beyond the classroom. From troubleshooting to cutting-edge solutions, you'll do it all.

In this role, you’ll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Providing first line support such as password resets, setting up group policies and general over the phone questions
- Resolving network issues such as outages, weekly reports and upgrading any networking issues
- Building, fixing and repairing PCs, desktops, laptops and tablets
- Replacing screens, RAMs and updating system operations

Full training and support will be provided by your workplace mentor and from the Baltic team.

**Salary, Hours** **&** **Benefits**:

- £15,000 - £17,000 per annum
- Monday - Wednesday 09:00 - 17:00
- Thursday 09:00 - 19:00
- Friday 09:00 - 15:00
- 20 days holiday plus bank holidays
- Closed for 2 weeks over Christmas
- Birthdays off
- Supportive environment

**Desired Qualities, Skills and Knowledge**:

- Passion for IT
- Customer service skills
- Driver is desirable
- Ability to work as a team or with initiative
- Grade 4/C in Maths and English GCSE or Functional Skills Equivalent

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Newcastle upon Tyne

Postcode
- NE46 2EQ

Programme
- ICT Support Technician - Level 3

Salary
- £15,000.00

Reference
- JO-2308-13649