Multi Lingual Sales Client Service Co-ordinator

8 months ago


Beaconsfield, United Kingdom Chiltern Recruitment Full time

**Duties of the role will include**:

- Distributing enquiries to the appropriate internal or external departments in line with company processes.
- Addressing and resolving client queries and complaints professionally and promptly.
- Providing administrative support, including preparing client quotations, proforma invoices, and RFPs.
- Ensuring full payments are received before dispatching items.
- Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information.
- Managing incoming Web Chat inquiries.

**Special Requirements**:

- Multi lingual in French, German or Dutch
- Proven experience in a client services environment.
- Excellent oral and written communication skills in English.
- Proficiency in a European language would be advantageous but not essential.
- Computer literacy.
- Ability to multitask in a start-up environment.
- Team-oriented with a proactive attitude.
- Strong attention to detail and integrity.
- Ability to remain calm and composed, even in challenging situations.
- Cooperative and pleasant demeanor



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