Quality Assurance Manager

3 days ago

Oldham, United Kingdom Innovative Technology Full time

**Quality Assurance Manager**

Here at**Innovative Technology,** we have a fantastic opportunity for a **Quality Assurance Manager**to join us based in Oldham.In return we offer:

- Workplace Pension Scheme, with a 3% contribution from us
- Flexible working hours and conditional working from home available
- Paid breaks, with free fruit and hot premium drinks
- 24 days holiday, plus Bank Holidays, for great work-life balance, with the opportunity to earn extra days holiday
- Private Healthcare Scheme available for you (as benefit in kind), and the option to add family members
- Educational Sponsorship, Childcare Vouchers and Cycle to Work Scheme

**Our Opportunity**

The purpose of the role is to take the lead of Quality Assurance across Innovative Technology, to support our business through our current sustained period of growth and beyond. Managing an existing team, you’ll add further value through the maintenanceand further development of quality systems, processes and policies.

In this varied positions you will be engaging with all departments to develop and maintain quality controls and systems to ensure our products reach our customers to the specification and level of quality they expect.

**As ourQuality Assurance Manager,you will have the following responsibilities**:

- Leading & supporting the Quality team in ITL
- Providing support & direction to the offshore Quality teams
- Developing and maintaining the QMS compliant to ISO9001
- Ensuring product inspections are conducted as required
- Providing weekly and monthly reports to the board
- Promoting a quality culture within the business
- Authorising concessions to allow the production and shipment of components and products
- Authorising the quarantine and containment of components and products
- Facilitating RCA workshops
- Support Logistics with the assessment of new and current suppliers
- Supporting NPI with product verification and inspection
- Authorising changes to the BMS
- Ensuring Quality related objectives are met
- Supporting Production with process control improvements
- Facilitate quality improvement project meetings (3r’s)
- Facilitate the development and review of FMEA’s and Control Plans with Product Development, NPI and Production
- Take responsibility for production process improvement
- Take responsibility for EOL repair and rework (combine data from QUAL, RMA and EOL to drive product improvement with CI)

**Skills & Experience required to become our Quality Assurance Manager**:
**Essential**:

- Relevant degree or equivalent in Quality Management, Engineering or Science discipline
- Experience of managing a team of Quality Professionals in medium to high volume manufacturing
- Knowledge of and experience in maintaining ISO9001 QMS
- Excellent understanding the 7 tools of Quality
- Must be able to work on their own initiative as well as part of a team
- Competent Lead Internal Auditor with experience of planning and executing internal and external audits
- Expected to be adaptable and have willingness to change and embrace change in their role
- Excellent communication skills, both verbal and written
- Experienced in creating and analysing outputs from inspection and reporting on their findings
- Excellent time management
- Experienced in reading and understanding technical drawings and specifications
- Ability to understand and communicate complex technical issues and drive problem resolution
- Experience in developing and maintaining FMEA’s and Control Plans and PPAP

**Desirable**:

- Trained Six Sigma Green belt or above
- Experienced in using 8D, 5 Why, Fishbone Diagrams (Problem Solving Toolbox)

**We’re Innovative**

We’re in our 30th year here at Innovative Technology, where we have offices on five continents and employ around 400 people, with almost 200 based from our global head office in Oldham, Manchester.

From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us atthe forefront of our sector.

If you think you have the skills and experience to become our **Quality Assurance Manager,**then click **apply**now - we’d love to hear from you

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