Ward Clerk B8

1 week ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

Are you motivated and like a challenge?

B8 Fast Flow Medical Unit is a 23 bedded unit who discharge approximately 10 patients a day. The post holder will help to provide clerical and administrative support to nursing and medical staff in the ward area. They will ensure the efficient management of patients medical records and deal with telephone calls, dealing with any queries where possible.

Your role includes, maintaining case notes in good condition.
Ensure case notes have sufficient blank pages with patient identification labels attached.
Filing of results in case notes, including those case notes tracked to ‘out of ward’ areas.
Maintain appropriate manual/computerised systems and update as required.
Photocopying of appropriate documentation as directed.
Return notes of discharged patients as appropriate.
Undertake clinical coding as directed.
Answer telephones and relay messages and enquiries in a timely manner.
Monitor and maintain stationery supplies.
Handling of patient’s property at the request of the Nurse Manager and liaising closely with General Office to ensure safe keeping of said items.
Liaise with the General Office in relation to patient travel requests
Any other duties, which are reasonable and appropriate to the grade, thereby supporting each other as a team and the Service as a whole.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom have won awards for their work.

Responsible for the requisition of supplies and repairs via non stock/on line services, in liaison with the Ward Manager.

Ensure an accurate bed state using Electronic Patient Tracking System and by monitoring admission and discharge records of patients to medical records and making amendments where necessary,

Maintain confidentiality of patient records and information.

Ensure the efficient filing of loose notes, laboratory/x ray reports and other relevant documents in the medical records.

Responsible for ordering Stationary, in line with the agreed budget, in liaison with the Ward Manager.

Communicate effectively with all disciplines, patients and relatives, answering queries where possible and passing on appropriate information, whilst maintaining confidentiality.

Ensure patient’s medical records are available on the ward by liaising with the appropriate departments.

Deal with general enquiries and telephone messages, from families and other departments, answering queries where possible.

Participate in ward meetings to share ideas and exchange information.

Participate in annual review and plan a personal development programme.

To attend annual updates in all areas eg, Fire, Safer Handling, Infection Control and Resuscitation.

To participate in risk assessments on the ward/unit.

To adhere to all Trust Health and Safety policies.


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