Food and Beverage Assistant

5 months ago

Manchester, United Kingdom THG Full time

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**Food & Beverage Assistant**

We are currently recruiting for an experienced Food & Beverage Assistant to join us at Hale Country Club & Spa.

We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.

**Benefits include**:

- Fantastic bedroom rates for yourself and F&F
- 20% off dining at the hotel
- 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more
- Onsite GP (avoid the waits)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off

**About THG Experience**

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG's fast-moving, global brands. It's an incredibly exciting time to be joining the team.

**Main Duties of the Role**
- Able to work in all areas of Food & Beverage including Bar, Restaurant & Outdoor Terrace
- Welcome members and guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with club security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships

**Requirements**:

- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills

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