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Cabin Team Leader

3 weeks ago

Manchester Airport, United Kingdom ABM UK Full time

**JOB TITLE: Team Leader**

**LOCATION: Manchester Airport**

**PAY RATE: £12.71 per hour**

**SHIFT PATTERN: 4 days on 4 days off**
- Proactive management of cleaning teams on an individual and group basis
- Ensure that the team maintains quality standards of cleaning and that security checks are carries out effectively on their assigned aircraft
- Set an example and deliver legendary service
- Liaise with movement control to obtain daily work details and relevant paperwork. Ensuring all paperwork is duly submitted and complies with GDPR (general data protection regulation)
- Attend briefings regarding key focus cleaning areas / specific requirements and effectively communicate the briefing to the team
- Efficiently plan and allocate tasks fairly to team members
- Update security check sheets in line with compliance
- Accurately complete and return secure clean and vehicle defect documentation.
- Collaboratively work with allocations team, effectively communicating aircraft arrival time, delays and secure cleaning turnaround times.
- Monitor the team to ensure all members are working to agreed standards and that they are comprehensively and effectively searching all required areas, using the correct equipment
- Responsible for signing in and out equipment
- Complete final walkthrough with the teams to rectify and prevent call backs

**Person Specification**:

- Effectively manage, coach and mentor aircraft cleaners to meet service level agreements
- Responsible for ensuring absence management processes are effectively managed for cabin cleaners, with those absent effectively reported to Cabin Appearance Managers.
- Ensure staff, under your control sign on and off, appropriately and correctly in accordance with Company Policy and Procedures.
- Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance, timekeeping, development and retention.
- Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the Company disciplinary process where necessary
- Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)

**Essential**
- Previous supervisory / management experience
- UK Driving License
- Strong communication skills
- A general understanding of H&S legislation
- Computer literate

**Desirable**
- Background / understand of aviation
- Previous experience in industrial cleaning

**Job Types**: Full-time, Permanent

**Salary**: £12.71 per hour