Sales Administrator

4 weeks ago

Telford, United Kingdom CityFibre Full time

**Job Description**:
Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact.

We encourage change, have a challenger mindset, foster innovation and nurture a welcoming, inclusive and supportive community. In this environment we allow you to bring your best-self to work every day, helping you to achieve your goals, grow your career and reach your full potential.

We’re a Times Top 50 Employer for Women; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone.

**What you can expect from us**

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With **a competitive salary **depending on experience, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

We believe we deliver our best when we work together. It’s the way we do things, trusting and giving our people the autonomy to manage their own day-to-day, promoting wellbeing, whilst still prioritising time together with our colleagues to connect, collaborate and share our ideas.

**How you’ll change it up**

When you join our busy sales team, you'll have the opportunity to support with quotations and order processing, ensuring we maintain good relationships and close new business opportunities. Day to day, this is what you can expect to be doing:

- Providing admin support to produce Sales Quotes, check Sales Orders, answer Sales Queries and Reporting
- Inputting information into the Customer Relationship Management system (CRM) and selecting relevant products to create quotes
- Consult with departments for example Pre-sales/planners on building and quoting complex solutions
- Assist in following up on open quotes, either in conjunction with the sales team or directly with external providers
- Manage query Inbox to proactively respond to quote queries

**What you’ll bring to the role**

With experience using a CRM system to support Sales or Customer Service functions, you will bring some of the below to the role with you:

- Eye for detail and organisation
- A passion for working as part of a team with a positive and proactive attitude
- Excel lover with knowledge of basic formulae (desirable)
- GCSE level or equivalent in Maths & English

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up.

**Diversity, Inclusion and Belonging**

Our people have a wide range of experiences and perspectives - and it’s this diversity of thought that makes us who we are.

CityFibre is working hard to change up the telecoms industry. This means we’re committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. We’re also offering training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.

Additional Information

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