Housekeeping Room Attendant

5 months ago


Glasgow, United Kingdom Glasgow Grosvenor Hotel Full time

The Glasgow Grosvenor Hotel is looking for an enthusiastic **Housekeeper** to join us in this exciting opportunity.

Located just steps away from iconic West End sights, our Grade A historic building is in Glasgow’s West End, between the bijou shops Byres and Great Western roads. Adjacent to the Botanic Gardens, the hotel boasts leafy views of the 27-acre gardens. The hotel features a sophisticated steakhouse (BoVine) where our famous Chateaubriand is a patron favourite and an award winning gin bar (BeGin) which features over 100 gins from around the world with a selection of innovative cocktails and unique craft beers. A perfect stay for leisure guests as well as corporate guests with 5 event suites to choose from, accommodating up to 400 guests.

**THE ROLE**
- Consistently delivering and maintaining the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises
- Taking huge pride in ensuring the cleanliness, presentation and hygiene of your allocated rooms, corridors, service and public areas are always achieved
- Restocking and replacing items in guest rooms, bathrooms and public areas, making sure our guests have everything they need, in advance of their arrival or return to their room
- Servicing our guest bedrooms and bathrooms by order of floor/section; making beds professionally following our procedures clearly and attentively; cleaning all surfaces and floors; showers, baths, basins, bidets, and toilets, all of this to the highest standard
- Vacuuming bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; checking the vacuum cleaner each week; expertly using the correct cleaning materials for each particular task
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

**The kind of person we're looking for**:

- Ideally, you'll have previous experience within a similar role though full training is offered; you'll also be available to work a flexible schedule
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Grosvenor's brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way
- You'll be required to interact with our guests so a strong grasp of English language, both written and spoken, are essential; additional languages would also be beneficial

**Benefits**
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Industry led training through our partnership with Cornell University
- Health Scheme
- Enjoy your birthday off
- Long service recognition scheme
- Complimentary overnight stay within probationary period
- Free use of leisure club facilities within other 7H hotels

*(please note these may vary dependant on contract terms)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: HOUSEKEEPING



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