Liaison Officer

3 weeks ago

Inverclyde, United Kingdom Invercare Full time

As a Liaison Officer your role will involve:

- Being the first point of contact for clients, families and other services involved for any information required, feedback, requests and/or complaints. Using proper professional procedure to resolve issues
- Liaising a lot with clients, families and other services
- Rota management, scheduling.
- Compliance management.
- Work together with the appropriate organisations to allow the company to provide the highest level of care that we can provide
- Arrange and fully organise meetings for clients and families on a semi-regular basis
- Monitor, coordinate and resolve clients complaints
- Good I.T skills
- Effectively manage and prioritise a busy workload.
- Excellent organisational and communication skills.
- High professional standards
- Reliable and honest
- Patient and understanding
- Polite and friendly yet professional manner
- Fluent English speaker
- Positive team attitude
- Good team player but also work well independently

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Policy and Documentation Manager

    3 weeks ago

    Gourock, Inverclyde, United Kingdom Red The Consultancy Full time

    Our marine based client requires an experienced Policy & Documentation Manager for a full-time, permanent position to be based in Gourock. This role will support the delivery of the fleet documentation strategy, review of fleet documentation, policy and processes, update and create process maps and documentation and ensure they are produced and populated on...