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Complex Care Support Worker

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York, United Kingdom Autism Plus Full time

As a Complex Care Support Worker you will believe in our ethos and values, and you will want to make a difference in someone’s life. The primary purpose of our Complex Care Support Workers is to support individuals to live meaningful, happy lives.

You will support and empower people to identify their goals, pursue their interests and hobbies, support their health and wellbeing, and be a part of their local community and to provide innovative and Person Centred solutions for people with Autistic Spectrum Disorder, Mental Health conditions and other disabilities irrespective of where and how they live, to improve their quality of life and to extend and exercise their rights to access more control over their lives.

Our Complex Care Support Workers assist individuals who have complex needs and/or mental health issues, in accordance with Care Plans and will offer positive behaviour support to individuals, who express their frustrations and needs through challenging behaviour, by using appropriate strategies.
- To assist individuals who have complex needs/mental health issues in their home, in accordance with Care Plans and assess their skills and needs
- To offer positive behaviour support to individuals who express their frustrations and needs through challenging behaviour by using appropriate strategies
- Provide practical support for individuals such as helping with household tasks including cooking, cleaning, laundry, personal care and paperwork
- Provide emotional support to individuals by talking to them and listening to their problems and concerns
- Understanding their communication needs and adapting communication to each individual, e.g. sounds, tones, body language
- To offer unconditional positive regard to individuals, to respect right to privacy and to ensure that their dignity is maintained at all times
- Assisting the Clinical Team in their clinical duties with the individual
- Becoming both a role model and companion to the individual and uncovering shared interests, such as hobbies and outings
- Assist in planning and pursuing agreed strategies to support and alleviate behaviour that presents challenge
- Supporting and monitoring their healthcare needs, including administering medication, where applicable
- Supporting individuals to pursue hobbies, interests, leisure activities and new skills, enabling them to integrate within the local community
- Helping individuals with budgeting and paying bills
- Handle petty cash on their behalf according to company procedures
- Accompanying individuals to appointments and meetings with other agencies and healthcare professionals
- Working with families to help them to support individuals in the most effective way possible
- Liaising with other support workers, social workers and relevant members of the health care profession
- To assist in ensuring the environment is safe and responsive to individual needs
- To keep appropriate records on all matters including untoward or unusual behaviour
- To protect confidentiality of personal information and ensure the information is only disclosed to those who have a right and need to know
- To provide verbal and written reports
- Participate in promoting a team approach at all times including supporting colleagues when required and assisting in the induction of new staff
- Undertake other ad-hoc duties relating to the role

**Disabilities**

As a disability confident employer, all disabled applicants who meet the minimum criteria for this position are offered an interview.

**If this is something that interests you, and you feel you could make a real difference, we would love to hear from you**

**Job Types**: Full-time, Permanent

**Salary**: £14.50 per hour

**Benefits**:

- Company pension
- Referral programme

Schedule:

- 12 hour shift
- Monday to Friday
- Night shift
- Weekend availability

Work Location: On the road