General Assisant
5 months ago
Responsibilities:
- Assisting with various tasks across different departments within the hotel
- Providing multilingual support to guests as needed
- Supervising and coordinating daily operations to ensure smooth functioning
- Offering excellent guest services and resolving any issues promptly
Experience:
- Previous experience in the hospitality industry is desirable
- Ability to communicate effectively - and the ability to work well in a team
- Familiarity with hotel operations and guest services
We currently have a position available within our 12 bedroom country hotel for a General Assistant. The position will be to work in all areas, could be from a 8am to 3pm shift which will cover breakfast waitering/pot washing and then housekeeping cleaning of hotel rooms, lodges, cottages or within the hotel laundry room, ironing washing, putting laundry away.
A typical afternoon shift would be approx 11am to 5pm which would cover helping with the housekeeping if necessary, within the laundry factilities above. This shift would also invoice some reception/admin work answering the telephone, taking bookings, meeting guests requirements with hot and cold drinks, occasional bar work, checking guests in, and checking all accommodation is up to standards for guests arrival.
A typical evening shift is approx 4pm to finish. Finish times are down to number of guests in and restaurant reservations. This shift would be a typical shift of checking guests in, serving in the bar and restaurant, answering the telephone, on occasions pot washing, checking on bookings, meeting guests needs.
We are able to offer fixed weekly shifts, though we ask that you can be flexible to help cover other staff holidays or functions at the hotel. Weekend shifts vary slightly. We ask that everyone can either work the Saturday or Sunday each week or we can offer alternative weekends with other staff members.
**Job Types**: Full-time, Part-time, Permanent, Graduate
Expected hours: 16 - 36 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person