Restaurant Waiter/waitress

3 weeks ago

Glasgow, United Kingdom Dakota Glasgow Full time

Dakota Hotel based in **INSERT LOCATION **are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.

**CONTRACT AND PAY RATE**

The pay rate is national minimum wage, paid hourly and on a weekly basis plus cash and card tips.

The role carries a permanent contract of a minimum of 32 hours per week, working any 5 days out of 7.

**PRIMARY ROLE RESPONSIBILITIES**
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

**BENEFITS**

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

- 40 per cent off stays at any Dakota
- 25 per cent off drinks and dining at any Dakota
- Access to our Employee Assistance Program which includes:

- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
- Access to discounted gift card platform
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment.
- Family-friendly flexible working options
- Meals on duty and uniforming
- £150 bonus to recommend a friend to join our team
- £10 bonus every time you are mentioned on Trip Advisor
- Free bi-annual eye testing for users of display screen equipment
- Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
- Full terms on our benefits can be found in our Handbook._

**ABOUT DAKOTA HOTELS**

Our brand has been voted within the top 15 hospitality employers of the year for the past three years, and our HR Team won ‘People Team of the Year’ 2022, so we must be doing something right

Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.

Our location, 179 W Regent St, Glasgow G2 4DP, is easily accessible by bus and train, being less than a 15min walk from Buchannan St Bus Station, Queen St and Central Station. With discounted car parking for both guests and team members at Charing Cross and Cambridge Street car parks.

We are an 83-bedroom luxury hotel boasting a destination cocktail bar, Jack’s Bar, cigar terrace, champagne room, and brasserie-style Grill.

**APPLICANT REQUIREMENTS**

The successful applicant will have/be:

- At least 1 year working experience, ideally in a hospitality environment.
- Be an outgoing personality with effective communication skills.
- Willing and able to pour, serve and sell alcohol.
- Be able to be physically active in your role, standing for much of your shift and working at pace.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.

**APPLY**

To apply, please send us your up to date CV.

For more information on our luxury hotel, please visit us on our social pages linked above.

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