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Head Door Supervisor

7 months ago

Edinburgh, United Kingdom FGH Security Full time

**About The Role**:
**Position**: Head Door Supervisor - Manahatta (Edinburgh)

**Hourly Rate**: £16.00 - £19.00

**Schedule**: Thursday 18:00 - 02:00; Friday 18:00 - 02:00; Saturday 16:00 - 02:00 (Potential for additional hours)

Are you a professional and dedicated Head Door Supervisor with a passion for Keeping People Safe?

We are seeking an experienced individual to build and train a cohesive team while managing client relationships to join our team at the new Manahatta location in Edinburgh.

As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.

**Requirements**:

- SIA Door Supervision Licence
- 3 years of experience as a Head Door Supervisor
- Excellent local knowledge

**Your main duties will include**:

- Maintaining a safe and positive experience for all guests during their time onsite
- Be responsible for all security personnel, manage operations and working within security plans and venue expectations
- Support and advise on security plans, risk assessments and incident reports
- Ensure correct incident, searching and patrol reporting from all members of the security
- Carrying out briefs and debriefs
- Monitoring targets throughout shifts.
- Support the team to reach their full potential through their own experiences.
- Identifying training needs and implementing appropriate
- Liaise with venue management on personnel positions and scheduling of the team
- Ensure venue policies are being implemented by security personnel
- Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues
- Build and maintain good relationships with local authorities and emergency services.

**About You**:
You are a motivated, confident, and effective individual with an outgoing personality.

You will...
- Take pride in a smart appearance with impeccable personal presentation
- Deliver great customer service
- Demonstrate the ability to deal with different situations
- Show maturity and reasoned decision making

**About Us**:
**About FGH Security**

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is **KEEPING PEOPLE SAFE** across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

**FGH Benefits and Welfare**

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

**Just a few of the ways we support our team**:

- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to GP services, mental health support, financial guidance
- Uncapped holiday accrual
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer

**_FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background._