Workshop Controller

6 months ago


Bristol, United Kingdom Wessex Garages Full time

Reference Number - 0123445567567
- Location Cribbs Causeway, Bristol- Salary OTE £38,000We’re recruiting for a committed and efficient Workshop Controller for our Nissan and Ora branch.

**About the role**

As a Workshop Controller for Wessex Garages, you’ll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.

This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.

**Day-to-day duties**
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
- Working with colleagues and other departments to ensure a seamless service for customers.
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales.
- Assisting technicians with technical challenges and finding the right outcome.
- Accurately recording technician time and writing technical reports and recommendations.

**Essential skills**
- Relevant experience in the automotive industry, including previous workshop control or technician roles.
- High levels of organisation and accuracy.
- Strong IT skills.
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work.
- Ability to create more work opportunities and sales in an honest and compliant manner.

In return for your skills and experience, you’ll receive a competitive salary, opportunities for further management and system training, and a rewarding bonus scheme.


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