Front of House Staff

6 months ago


Newcastle upon Tyne, United Kingdom Northumberland Pub Co Ltd Full time

Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Front End Associate. As a Front End Associate, you will be responsible for providing exceptional service to our customers and ensuring a positive experience at the front end of our establishment.

**Responsibilities**:

- Greet customers with a friendly and welcoming demeanor
- Assist customers with their menu selection and answer any questions they may have
- Operate cash registers and handle financial transactions accurately
- Maintain a clean and organized front end area
- Collaborate with other team members to ensure smooth operations at the front end
- Provide support to other departments as needed

**Experience**:

- Previous experience in restaurant/hospitality industry is required
- Knowledge of food safety regulations and practices is a plus
- Strong customer service skills with the ability to handle customer enquiries and resolve issues effectively
- Excellent communication skills
- Ability to work in a fast-paced environment and multitask efficiently

We offer competitive pay rates and an excellent share of gratuities, plus opportunities for career growth within our organization which comprises 2 excellent friendly high quality restaurants, one of which features in the Michelin Guide.

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Discounted or free food
- Employee discount

Day range:

- Weekend availability

Physical setting:

- Restaurant

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

Reference ID: experienced front of house team members


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