Receptionist

2 months ago


Edinburgh, United Kingdom Parliament House Hotel Full time

**Who are we?**

Privately owned 3* town house style hotel in heart of Edinburgh

**What are we looking for?**

Outgoing individual with great customer service skills who wants to join our small friendly team

Your day-to-day role will include
- Assisting all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction.
- Dealing with guests promptly upon arrival and departure, as per company standards for check in and check out procedures.
- Dealing with inquiries regarding the local area so some knowledge of this would be an advantage.
- To assist with taking reservations following the correct reservations procedure
- In the absence of management to act as duty manager

**Hours of work**

Five days over seven late 3pm to 11pm and early 7am to 3pm. Shifts will normally be in a pattern of late followed by early and you will sleep in the hotel when on a late to save traveling home between shifts.

**What we offer in return?**

In return, we will offer you a supportive workplace, competitive pay and excellent training.

**Salary**: £24,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: Hotel Receptionist


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