Retail Sales Assistant

4 months ago

Newcastle upon Tyne, United Kingdom Majestic Wine Warehouses Ltd. Full time

Location- Newcastle- Discipline:
- Retail Operations- Job type:
- Permanent Part Time- Job ref:
- 004242- Published:
- about 3 hours ago**Fancy joining the UK’s number one Wine Specialist?**

**Majestic Wine Newcastle are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail**

**Who are we?**

Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.

**The Role**

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

**Key Responsibilities**

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

- Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
- Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

**Knowledge & Skills Required**
- Excellent time-management, delegation and problem-solving skills
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
- Self-motivated, able to thrive when working alone and as part of a team
- A can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

**What is in it for you**:

- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 3 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rew

  • Retail Sales Assistant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Deichmann Full time

    Job Title: Retail Sales AssistantDeichmann is seeking a highly motivated and enthusiastic Retail Sales Assistant to join our team in our Newcastle store. As a Retail Sales Assistant, you will play a vital role in delivering an exceptional shopping experience to our customers.Key Responsibilities:Approach customers, provide helpful and knowledgeable...

  • Retail Sales Assistant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Deichmann Full time

    Job Title: Retail Sales AssistantDeichmann is seeking a highly motivated and enthusiastic Retail Sales Assistant to join our team in our Newcastle store. As a Retail Sales Assistant, you will play a vital role in delivering an exceptional shopping experience to our customers.Key Responsibilities:Approach customers, provide helpful and knowledgeable...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom IRELANDS APPLIANCE CENTRE Full time

    Job Summary: **Duties**: - Greet and assist customers in a friendly and professional manner - Provide product information and recommendations to meet customer needs - Process transactions accurately using the till system - Maintain a tidy and organised store environment - Engage in upselling and cross-selling techniques to increase sales - Handle customer...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Mr Munro Full time

    Mr Munro is a family run independent business based in the centre of Newcastle, specialising in suits, footwear and accessories for special occasions. We currently work by appointment only to give customers the chance to take their time to look at what is on offer and ask any questions they may have. We’re not about hard, pushy sales or target driven...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Newcastle Recruitment LTD Full time

    Sales Assistant **Purpose**: To deliver a great experience for our customers, putting customers at the top of your priorities. Champion new ways of working across different retail events and residential campaigns through an open mindset and positive attitude. Complete tasks and exceed targets across all departments. Serve and sell across all channels to the...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Newcastle Recruitment LTD Full time

    Sales Assistant **Purpose**: To deliver a great experience for our customers, putting customers at the top of your priorities. Champion new ways of working across different retail events and residential campaigns through an open mindset and positive attitude. Complete tasks and exceed targets across all departments. Serve and sell across all channels to the...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Newcastle Recruitment LTD Full time

    Sales Assistant - **Full Time Only (Monday to Friday, no weekends)** **Purpose**: To deliver a great experience for our customers, putting customers at the top of your priorities. Champion new ways of working across different retail events and residential campaigns through an open mindset and positive attitude. Complete tasks and exceed targets across all...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Amari Advance Full time

    **Retail Experience? - Sales Assistants wanted at Amari Advance** Are you a dynamic and driven individual with a passion for sales? Amari Advance is currently seeking enthusiastic Sales Assistants to join our expanding team in Newcastle! **About Amari Advance**:At Amari Advance, we pride ourselves on innovation, excellence, and a commitment to providing...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Amari Advance Full time

    **Retail Experience? - Sales Assistants wanted at Amari Advance** Are you a dynamic and driven individual with a passion for sales? Amari Advance is currently seeking enthusiastic Sales Assistants to join our expanding team in Newcastle! **About Amari Advance**:At Amari Advance, we pride ourselves on innovation, excellence, and a commitment to providing...

  • Retail Sales Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Amari Advance Full time

    **Retail Experience? - Sales Assistants wanted at Amari Advance** Are you a confident and driven individual with a passion for sales? Amari Advance is currently seeking enthusiastic Sales Assistants to join our expanding team in Newcastle! **About Amari Advance**:At Amari Advance, we pride ourselves on innovation, excellence, and a commitment to providing...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our stores are a treasure trove of products that spark imagination and bring joy to our customers.Job Title: Seasonal Retail Sales AssistantWe're seeking a Seasonal Retail Sales Assistant to join our team during the festive period. As a key member of our sales team,...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our stores are a treasure trove of products that spark imagination and bring joy to our customers.Job Title: Seasonal Retail Sales AssistantWe're seeking a Seasonal Retail Sales Assistant to join our team during the festive period. As a key member of our sales team,...

  • Retail Sales Assistant/office

    4 months ago

    Newcastle upon Tyne, United Kingdom Old Eldon jewellers Ltd Full time

    Job Overview: We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers. **Duties**: - Greet and assist customers in a friendly and...

  • Seasonal Retail Sales Assistant

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our stores are a treasure trove of products that spark imagination and bring joy to our customers.Job Title: Seasonal Retail Sales AssistantWe're seeking a Seasonal Retail Sales Assistant to join our team during the holiday season. As a key member of our sales team,...

  • Seasonal Retail Sales Assistant

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our stores are a treasure trove of products that spark imagination and bring joy to our customers.Job Title: Seasonal Retail Sales AssistantWe're seeking a Seasonal Retail Sales Assistant to join our team during the holiday season. As a key member of our sales team,...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled by providing an amazing shopping experience for our customers.Job Title: Seasonal Retail Sales AssistantWe're looking for a Seasonal Retail Sales Assistant to join our team during the festive season. As a key member of our...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled by providing an amazing shopping experience for our customers.Job Title: Seasonal Retail Sales AssistantWe're looking for a Seasonal Retail Sales Assistant to join our team during the festive season. As a key member of our...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled by providing an amazing shopping experience for our customers.Job Title: Seasonal Retail Sales AssistantWe're looking for a Seasonal Retail Sales Assistant to join our team during the festive season. As a key member of our...

  • Seasonal Retail Sales Assistant

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Works Full time

    About The WorksWe're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled by providing an amazing shopping experience for our customers.Job Title: Seasonal Retail Sales AssistantWe're looking for a Seasonal Retail Sales Assistant to join our team during the festive season. As a key member of our...

  • Sales Associate

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Fashion and Retail Personnel Full time

    About the Role:We are seeking a highly motivated and experienced Sales Assistant to join our team on a temporary basis. As a Sales Assistant, you will be responsible for providing exceptional customer service and supporting the sales team in achieving sales targets.Key Responsibilities:Assist customers with purchases and provide product informationProcess...