Medical Receptionist

1 month ago

Tamworth, United Kingdom Laurel House Surgery Full time

We are looking for an enthusiastic receptionist, keen to become part of our friendly family practice located in Tamworth or Fazeley branch.

We are seeking a caring, committed receptionist who will share our patient focused approach; we can accommodate both part and full time hours, alongside the other members in the reception and administration team.

**About us**

The practice comprises of both clinical and non-clinical teams. The clinical team consists of 6 GP Partners, 3 Salaried Drs, 4 ANP’s, 1 PA, 1 Practice Pharmacist, 4 Nurses & 2 HCAs. The non-clinical team comprises of receptionists, administrators and secretaries. In total, there is approx. 50 members of staff within the practice.

The practice has a long-standing history in the local community, dating back to the 1930's. As a result, the practice has a strong ethos of putting the patient first, encouraging and supporting personal development, aiming to deliver the best care at all times whilst providing a friendly caring environment for both patients and colleagues.

**Responsibilities**:

- Answer telephone calls and greet patients and visitors
- Booking appointments and directing to appropriate services
- Undertake a variety of administrative duties to assist in the smooth running of the practice
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Administrating the waiting room and appropriate systems.
- New Patient Registration
- Management of repeat prescriptions
- Liaise with GP’s and Reception/Administrative Team
- Management of patient enquiries
- Undertake any other additional duties appropriate to the post as requested by the partners, or any member of the management team.

**Person Specification**

**Experience**
- GP reception experience
- Experience working on computers (EMIS clinical system)
- Microsoft Office package (Word, Outlook, Excel)

**Employer details**

**Employer name**

Laurel House Surgery
12 Albert Road, Tamworth, B79 7JN

Fazeley Surgery, Albert Road, B78 3QJ

**Job Types**: Part-time, Permanent

**Salary**: £10.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Are you familiar with EMIS clinical system?

Work Location: One location

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