Dispensary Assistant

**About the Role**:
Barton Surgery is seeking a Dispensary Assistant to join their team.We have a main surgery in Barton-Le-Clay and a branch surgery at Gooseberry Hill Health Centre in Luton.

The role is offered for 19.5 hours per week with the hours below:
Monday 1.30pm
- 6.30pm

Thursday 8.30am - 12.30 1.30-6.30pm

Friday 1.30-6.30pm

The main responsibilities include:

- To answer the telephone and issue authorised repeat prescriptions through the computer.
- To issue authorised repeat prescriptions from written requests.
- Re authorise as an interim issue, items detailed within the written parameters.
- Where necessary, take down details of request and pull relevant notes ready for the doctors at the end of surgery.
- To assist with the dispensing of drugs to patients when required.
- Ensure that all regulations of the various Drug Acts are complied with.
- Collect prescription money from patients and record in line with practice policy. Be aware of exemption categories, claims procedures and season ticket provision and explain to the patient where necessary.
- To assist with enquiries from patients including advising of waiting times and collection arrangements.
- Ensure that confidentiality of patient information is respected at all times.
- To assist with maintaining a clean and tidy working environment.
- Any other duties appropriate to the post.

Please see job specification attached:
You will have the following skills and experience:

- Educated to GCSE level or equivalent
- Ideally possessing a NVQ in Pharmacy Services for Dispensing Assistants
- Experience of working with the general public
- Excellent communication skills with clear polite telephone manner
- The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
- The ability to be adaptable and flexible in your approach;
- Excellent patient facing inter-personal communication skills.

Closing date 16th January 2023

Interview date 19th January 2023

**Disclosure and Barring Service Check