Vulnerable Caseworker

**Position**: Vulnerable Caseworker

**Location**: Plymouth

**Closing date**: 04 March 2024

**Role details**:
Job title:
Vulnerable Caseworker

**Location**:
Plymouth

**Salary**:
£24,400.21 - £26,437.12 - £29,521.46 per annum

Salary pro rata:
No

London allowance:
No

Type of contract:
Permanent

04/03/2024

Closing time:
09:00

This is a new project at Citizens Advice Plymouth, working alongside nurse practitioners on the Frequent Use Support and Empowerment (FUSE) Team funded by the NHS. The project aims to assist complex frequent users of NHS Services through tailored interventions & support strategies to make positive and sustainable impacts on their lives.

The role involves both telephone and face-to-face work, working closely with GP surgeries & hospitals, and conducting home visits to assess and support clients’ needs. This is not a hybrid role - all work will be at our Cobourg House office, or at these outreach locations.

There is no average appointment - advice is tailored to the needs of each client. It can sometimes be a challenging role, but you will be fully trained & supported, working as a part of an approachable & supportive team in a rewarding environment.

Training: Full training will be provided at our city centre office. This is a 7 week period from 9th April and you must be available for the full 7 week training period - no annual leave will be authorised for these weeks.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.