Membership Administrator
5 months ago
Department
ARCA Membership Department
Title of post: ARCA Membership Administrator
FT/PT: Full-time (37.5hrs per week)
Location: ARCA Head Office, Unit 1 Stretton Business Park 2, Brunel Drive, Stretton, Burton upon Trent, Staffordshire DE13 0BY.
**Salary**: £23,000
Line Manager: ARCA Membership Secretary
Staff Managed: None
Qualifications required for post
A good general education to GCSE level or equivalent, including English.
Summary of role
To undertake general administration duties in relation to maintaining the association’s membership records and membership services.
**Roles & Responsibilities**
- Providing Membership Secretary with administrative support.
- Maintaining the day to day administration of the Membership Department with particular respect to record keeping and liaising with member companies.
- Keeping member’s contact details up to date on the CRM system
- Assisting with scheduling the associations Site Audit Accreditation Scheme audits.
- Assisting with the Asbestos Labour Feedback App (member enquiries and required Administration)
- Keeping records of members licence and insurance details up to date.
- Any other duties as designated by the Membership Secretary.
**Personal Specification**
**Experience**
- 2 years experience working in an office environment.
- 2 years experience of dealing with the public.
- Experience of Word processing.
- Experience of customer care and handling customer enquiries
- Ability to use PowerPoint, CRM Microsoft dynamics. is desirable but not essential
**Qualifications**
- Educated to GCSE standard, including Maths and English or equivalent, Grade C or above.
**Skills and Abilities**
- Good planning and organisation skills.
- Numerate, methodical and accurate.
- Good telephone skills including written and interpersonal skills.
- Team worker / People person.
- Flexible, enthusiastic and adaptable to change.
**Other factors**
- Ability to work under pressure and to deadlines
- Willingness to embrace our company values of Teamwork, Integrity, Responsibility, Excellence, and Service.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Free parking
- Health & wellbeing programme
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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