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Customer Service Team Member

4 months ago

Dorchester, United Kingdom Door Controls Direct Full time

**About us**

Collaboration. Growth. Potential. 2023 has seen a major shift within the construction industry and at Door Controls Direct we find ourselves standing on the edge of something major.

We’re ready to jump. The new year brings challenges, and ones that we’re facing head on. Ones we’re ready for, almost.

We need you. We need someone with a growth mindset, who is ready to take up the mantle and support this business with a keen, sharp mind, an eye for detail, and someone ready and willing to get involved.

Our knowledge and expertise are our USPs. That alone doesn’t reach and exceed our targets. By joining us, you will be facilitating the smooth operation of a growing, dynamic, and disruptive business.

This is an opportunity to get involved on the ground floor. We invest in our people. We develop them. Sales Administrator today, Commercial Director tomorrow. The only limit is your ambition.

**Key Tasks / Responsibilities**

Telephone sales and customer service

Working as part of a close sales team

Providing technical advice (full training provided)

Office administration

Trade counter sales assistant

**Skills, Knowledge & Experience**

**Essential**

Previous experience working in a trade sales enviroment

Strong communication skills - both written and verbal

Commercial awareness

Basic IT skills including Word/Excel/Outlook

**Desired**

Previous experience within Electrical wholesale, Builders merchants or Hardware industry

Previous experience in similar role with website/telesales

**You will receive**:
Highly Competitive Salary - Minimum £12.00 hour.

Full time 40 hrs per week.

Monday - Friday (No weekends).

3 year Diploma training course.

21 days holiday plus Bank holidays.

Uniform provided.

Employee assistance programme.

Free parking.

Cycle to work scheme.

Discounted purchases.

Retirement savings plan contribution.

Location: Dorchester.

How to apply: Please send CV and covering letter

**Person Specification**

This role would suit an individual who is:
Sales focused, reliable and proactive with strong communication skills, shows initiative, enthusiastic, self-motivated, strong attention to detail, positive, commercially minded, and a can-do attitude.

Our vision for this role is to bring into the team a person who will embrace our company culture and drive the business to the next level and beyond with energy and enthusiasm.

**Job Types**: Full-time, Permanent

**Salary**: From £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 23/02/2024
Expected start date: 04/03/2024