Scheduler

4 months ago


Witham, United Kingdom Market 36 Recruitment Ltd Full time

Market 36 Recruitment are currently recruiting for a Scheduler based in Witham, Essex on a permanent basis.

**Roles & Responsibilities**:

- Providing product and technical information, together with advice tailored to customer requirements.
- Identifying customer product requirements and where necessary liaise with suppliers our purchasing department.
- Allocate all jobs to engineers via ERP effectively and efficiently.
- Issuing completed Job Cards to customers and requesting order numbers before invoicing.
- Supporting the sales team and customers by checking stock, raising quotations and processing sales orders from start to finish and maximise service level agreements.
- Ordering products from suppliers and liaising with our purchasing department.
- Proactive review of customer service disputes to identify root cause and corrective actions.
- Managing the Work in Progress in line with the company policy.

**Experience, Knowledge & Qualifications**:

- Good knowledge of UK geographics to effectively plan resource by area or region.
- Skills to systematically establish facts and principles for problem solving to resolve customer enquiries.
- Teamwork, ability to work confidently within a group and on own initiative.
- Time management, ability to manage time effectively and prioritising tasks and working to deadlines.

Working hours are Monday - Friday 08:30 - 17:00

In return our client offers a salary between £27,000.

**Job Types**: Full-time, Permanent

Pay: Up to £27,200.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: LL/HQSCTEWT91


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