Head of HR

4 weeks ago

Manchester, United Kingdom urbanbubble Full time

This is a high-profile role for an inspirational individual, supporting a high-growth business in the field of residential property management. This role plays a critical part in ensuring we have the capacity and capability to grow, whilst keeping our values and culture alive, underpinned by a high performing team and effective HR policies and procedures.

Reporting to the People Director, you are responsible for the day-to-day management of the Talent Team, ER function and Generalist HR. You will closely partner the Head of Learning & Culture to manage the HRBPs within the business, whilst collaborating with our management teams and employees to implement people strategies that ensure our colleagues want to ‘_stay and grow with us_.’

**What will you deliver?**
- ** Strategic Partner and Adviser**: Partnership approach sharing expertise with the Senior Management team and the business, underpinning strategically critical initiatives.
- ** Leadership of the HR Team**: Define and support the teams agenda around key HR processes, well-being initiatives and compensation and benefit management.
- ** Leadership of the Talent Team**: Support the in-house recruitment team to be able to sufficiently plan ahead and meet business needs, successfully recruiting and onboarding talent nationally.
- ** Performance Management**: Partner the Head of Learning & Culture to embed the performance management framework, ‘Be Incredible.’
- ** Employee Relations**: To oversee the caseload, ensuring a fair and robust approach, whilst personally managing complex issues. Guide our managers and leaders to become more self-sufficient, without compromising legal compliance.
- ** HR Policies, Processes & Systems**: Define and maintain key policies and processes, with the urbanbubble culture and tone shining through, in full regulatory compliance.
- ** Diversity, Equity, and Inclusion**: Champion diversity, equality and inclusion initiatives to create a workplace that values and nurtures individual differences and underpins the ESG agenda.
- ** System and Data**: Implement and maintain HR-related KPIs and share data with the business at regular points to support robust decision-making.
- ** Organisational Design**: To ensure structures remain streamlined and effective, aligned internally and able to support customer needs and growth.
- ** Finance**: Define and manage the departmental budget, ensuring it is fully understood at a team level and all work towards it.
- ** The Employee Experience**:Consider the customer journey, cradle to grave, and how we make it unique and rewarding at every touchpoint. Specifically, identify ways to improve attraction and retention.


**What are we looking for?**
- Experience working within a complex and national customer-centric business
- Experience strategically driving and implementing change at pace; Talent and performance management, Organisational design, Culture & engagement, Health & Wellbeing etc
- Experience working with Executive Directors and Senior Leaders, well-versed in influencing and handling challenge
- Experience coaching leaders to deliver effective people solutions
- Commercially savvy
- Excellent knowledge in employment law, HR policy and best practice
- MCIPD or Level 7 CIPD accredited ideally
- A strong and articulate communicator, with excellent interpersonal and relationship building skills
- Proficient in Excel, Word, Power Point, standard company IT systems
- Knowledgeable and understanding of HR systems and their importance in delivering accurate, reliable data to the business
- Passionate for continuous improvement, with demonstrable experience

The role is based in Manchester at our offices in the Northern Quarter and we offer hybrid working
- _urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who truly engage with the customer. _We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process._

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