Receptionist

2 months ago


Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

To provide reception cover and administrative support for Sexual Health clinics.
- To provide high quality of service to patients with particular concern for the confidential nature of the service.
- To provide a welcoming and non-judgemental environment for service users contacting the service.
- To work closely with other grades of staff to ensure a smooth-running and flexible service.
- Provide and assist with the development of an efficient and friendly reception service within Sexual Health Services, including outlying clinics. Answering telephone calls promptly and politely, booking appointments, arriving patients and receiving patients and visitors in a friendly and professional manner.
- Provide non-clinical advice and information on outpatient procedures, appointments and clinic arrangements. Book patient appointments to suit individual needs, making the most effective use of clinic time.
- Communicate clearly, often over the telephone, with members of the public where there may be barriers to understanding.

Please see attached Job description and person specification for full details of roles and responsibilities.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Please see attached Job description and person specification for full details of roles and responsibilities.


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