Digital Systems Apprentice

7 months ago


Edinburgh, United Kingdom QA Apprenticeships Full time

**Employer description**:
ASA Recruitment is Scotland’s largest independent recruitment organisation who have been trading since 1970 and have offices in Aberdeen, Edinburgh, Glasgow, and Kirkcaldy. You are in safe hands - we are a very experienced apprenticeship employer and have employed at least 10 apprentices over the last few years.

You will be part of a wider office environment who provide professional recruitment services to a range of clients, you will also be providing support to resourcers and consultants for the live roles they are working on. We are looking for a dynamic and motivated individual who enjoys working in a challenging, fast-paced, people centric environment. You will be working out of our Edinburgh office in the heart of the city centre.

**Overview**:
This role will be providing support to all aspects of the Edinburgh office, you will be based here but may be required to provide support across the wider business. You will have regular contact with the resourcers, consultants and management for escalating wider queries but will be the main point of contact for all initial client queries. The jobholder will contribute to the continuous development through flexibility, and adaptability to meet business requirements.

**Responsibilities**:

- You will become a key digital support staff member, for all staff working collaboratively across this network
- Processing standard requests, problem solving to investigate issues, as well as reviewing site functionality
- Using IQX, our CRM system, with an advanced level of access to provide information requests, investigate issues and queries and ensure compliance documents are checked and filed in the system
- First point of contact to support others in the organisation to understand specific features of these packages, and how to use them for record keeping, finance requirements and reference checks
- Using Microsoft SharePoint to manage and support requests relating to project and training reports
- Using Microsoft Office Suite to contribute to reporting for incoming client files, CV formatting and sharing documents with consultants through share drive

**Desirable skills**:

- Good foundation knowledge of Microsoft Office Suite
- High standard of processing and numeracy
- Strong keyboard skills
- Can work well under pressure
- Ability to provide excellent customer service
- Excellent communicator at all levels
- Good team player

**Salary**:
£18,000 per annum

**Working hours**:
Monday to Friday, 8:30am - 5pm

**Benefits**:

- Progression into a steady career
- Lots of development opportunities
- City centre location with good transport links, local to popular high street shops and restaurants
- Full access to a highly beneficial pension scheme

**Future prospects**:
Option to progress onto full time role and move into a successful career in recruitment.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time **APPLY NOW



  • Edinburgh, United Kingdom QA Apprenticeships Full time

    **Are you eager to launch your career with a well-established 'independent' Travel Agency and Tour Operator?** Connoisseur Travel Services, established in 1987, takes pride in maintaining its status as an independent travel agent, committed to delivering top-notch service to their valued customers. Their primary goal is to curate travel experiences that...


  • Edinburgh, United Kingdom QA Apprenticeships Full time

    Are you a creative individual with an interest in Digital Marketing? Flavours of Italy are looking for an eager individual to join their growing team as a Digital Marketing Apprentice. With over 20 years experience in their industry, they excel in delivering holidays abroad for their clients. They have used COVID restrictions as an opportunity to diverse...


  • Edinburgh, Edinburgh, United Kingdom QA Full time

    About the RoleWe are now hiring for a Digital Systems Apprentice to provide support for all aspects of the operational space. As a key member of our digital support staff, you will work collaboratively with other teams to process standard requests, investigate issues, and review Salesforce functionality.You will become an expert user in Salesforce, Excel,...


  • Edinburgh, United Kingdom QA Full time

    Employer description: N2W Software are the market leader for Backup and Disaster Recovery within Amazon Web Services, by providing the leading Enterprise-Class Backup, Recovery & DR Solution. We have a wide range of customers, from small to medium businesses to large enterprises. For these clients we are reliably backing up thousands of servers in these...


  • Edinburgh, United Kingdom QA Apprenticeships Full time

    Flavours of Italy are looking for an eager individual to join their growing team as a Digital Administration Apprentice. With over 20 years experience in their industry, they excel in delivering holidays abroad for their clients. They have used COVID restrictions as an opportunity to diverse their portfolio and now offer UK staycations and authentic online...


  • Edinburgh, United Kingdom QA Ltd Full time

    **Employer description**: Newtown Renovations Ltd are an evolving construction company based in Edinburgh, specialising in home and building renovations and refurbishments. Due to continued growth, they have an exciting opportunity for a new Digital Administration Apprentice to jointheir administration team. **Additional Information**: - Salary -...


  • Edinburgh, Edinburgh, United Kingdom BAE Systems Digital Intelligence Full time

    A Career at BAE Systems Digital IntelligenceWe offer a range of benefits including a competitive pension scheme, enhanced annual leave allowance, and a Company Contributed Share Incentive Plan. You will also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work, and employee discounts.Job ResponsibilitiesAs...


  • Edinburgh, United Kingdom QA Apprenticeships Full time

    **About Verity Financial Planners** Verity Financial Planners is a friendly Family run business established in 2021. The word Verity finds its origins in Roman mythology as “Veritas”, the goddess of truth. The concept of truth, and with-it honesty, transparency, and reliability, is at the core of what Verity Financial Planners find most important. They...


  • Edinburgh, United Kingdom QA Ltd Full time

    iFire UK is one of the leading installers of Fire Alarms, Intruder Alarms, CCTV and Access Control Systems in Scotland. Based in Edinburgh we offer the highest quality of work at very competitive prices. With contracts ranging from domestic house's to globalcompanies we can install any system to suit the needs of our customers. Ifire UK Ltd are looking for...


  • Edinburgh, United Kingdom QA Ltd Full time

    **Employer description**: They are an Edinburgh and Leith based Accountancy and Taxation firm who try NOT to fit the normal stereotype, believing that listening is as important as number crunching and that client empathy is everything. Gillespies Tax Management specialise in helping small to medium sized business operations with all accounts and taxation...


  • Edinburgh, United Kingdom QA Ltd Full time

    Are you looking to begin an exciting career in digital design? Project Nero are looking to start someone who is eager to kick start their career into the world of digital design. They are a software and web development company that build, design, maintain and deploy websites on behalf of clients. The Digital Design Apprentice role involves taking basic...


  • Edinburgh, United Kingdom QA Apprenticeships Full time

    **Employer description**: Our client are the UK's number 1 retailer of quality electronic cigarette and vaping merchandise. They are growing and want your help to support the marketing team. This is an exciting opportunity to join their office support team in Edinburgh and kickstart a career! **Overview**: This is a vital role within our client’s...


  • Edinburgh, United Kingdom QA Ltd Full time

    Home instead opens your chance to join an award-winning team, working in a truly supportive and rewarding environment; with the very real prospect over the years of developing your career and salary in an expanding and recession proof sector. Just as thecompany's previous apprentice has done. You’ll be office based, primarily supporting with staff...


  • City of Edinburgh, United Kingdom Qa Full time

    About Us: VPZ is a leading vape shop company based in Newbridge, Edinburgh, specializing in the sale of e-cigarettes, vaping devices, e-liquids, and related accessories.The company caters to both novice and experienced vapers, offering a wide range of products from well-known brands in the vaping industry.VPZ is looking to expand its team and is offering an...


  • Edinburgh, United Kingdom QA Apprenticeships Full time

    **Why Johnston Financial?** Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients’ assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town...


  • Edinburgh, Edinburgh, United Kingdom Digital Preservation Coalition Full time

    **Job Description:**About the RoleWe are seeking a skilled Digital Preservation Specialist to join our team at the Historic Environment Scotland. The successful candidate will be responsible for supporting the archival management of our deposited digital collections, including accession, transfer, cataloguing, and preservation of digital resources.The role...


  • Edinburgh, Edinburgh, United Kingdom Digital Preservation Coalition Full time

    Job DescriptionWe are looking for an experienced Digital Content Manager to lead the development of our digital content program. The successful candidate will have a strong understanding of digital content strategy and experience managing a team.The role will involve implementing a Content Strategy that meets key milestones and objectives in support of...


  • Edinburgh, Edinburgh, United Kingdom London North Eastern Railway Full time

    About the RoleWe are seeking a highly skilled Digital Systems Manager to join our Digital and Innovation team on a 12-month fixed term basis. The successful candidate will be responsible for the transition of quality, compliant digital systems and services, primarily for the LNER retail eco-system but also all systems and release processes.In this role, you...


  • Edinburgh, Edinburgh, United Kingdom Digital Preservation Coalition Full time

    This role is a unique opportunity to shape the future of digital preservation at the National Trust for Scotland. As part of a dedicated project team, you will work closely with the NTS Archivist to establish digital preservation principles and good practice.Key Responsibilities:Lead on a survey of born-digital records currently held in the archives.Develop...


  • Edinburgh, Edinburgh, United Kingdom Digital Preservation Coalition Full time

    About the RoleThis is an exciting opportunity to join the National Trust for Scotland (NTS) as a Digital Archivist, leading on a survey of born-digital records and developing a digital preservation strategy for long-term security of the Trust's archives.The successful candidate will have the opportunity to make significant contributions to the development of...