Prescription Administrator

**Company Summary**

Founded in 2009, Pharmalogic has developed and specialised in becoming the first healthcare group to establish a dedicated care home service, alongside our independent, family-run, community chemists throughout the NorthWest region.

**Essential Skills**
- _**Previous pharmacy admin experience essential**_
- Excellent customer service skills
- Strong administration skills
- IT literate - good/sound knowledge of Microsoft Office programs including Excel, Outlook and Word
- Excellent verbal and written communication skills
- Clear telephone voice and able to speak English fluently with effective written communication
- Works in an organised and systematic manner
- Finds solutions to problems
- Copes well under pressure; demonstrates personal resilience
- Customer focused; passionate about delivering excellence
- Update prescription and customer information when required
- Create customer folders for each care home
- Update the weekly flow to prioritise and communicate progress
- Arrange prescription checklist for care home/unit/residence
- Order prescriptions in a timely fashion to enable timely processing
- Communicate with other stations regarding any changes
- Complete courtesy calls and offer assistance to care homes
- Log every call made to care homes/units/residences
- To ensure that prescriptions are put on relevant I.T. system efficiently, quickly and accurately.
- Undertake detailed checks to ensure all relevant information is listed e.g. date, signature
- Ensure that FP10s (Prescriptions directly from doctors or hospitals) are all logged onto the system and endorsed
- Follow up on issues until issue resolved
- Liaising with, and following instructions from all senior employees
- Work as part of a team and actively demonstrate a willingness to support and achieve overall business objectives

**What we offer**
- Working with a vibrant team of around 30 people
- Training/development opportunities
- 40 hours per week Mon - Fri 9am - 6pm with 1 hr lunch break
- Pay rate Nation Minimum Wage - £9.50 per hour
- 28 days holiday including Bank/Public Holidays

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday