Team Leader
5 months ago
**About The Role**:
You will work closely with our management team and the wider team to ensure important kpi’s are controlled and met.
Our Team Leader will provide support to the management team in various areas from employee relations to stock integrity.
You will be able to work under pressure and be driven to deliver objectives professionally. You must be smart enough to think on your feet and have a passion to drive the service we delivery for our customers and be bold enough to be able to cover duties with the operation.
Our Warehouse Team Leader will be expected to:
- Deal with confidential matters with the upmost integrity
- Provide support for all on shift investigations.
- Reduce waiting times on all employee relation meetings.
- Reduce processing times of stock sat in unsaleable locations.
- Track performance and provide data to the shift managers.
- Audit rosters and team breakdowns and track costing.
**Here's What You Can Expect To Be Doing**:
**Skills**:
- Confident with a fair and consistent approach to people management
- Able to stay calm and focused under pressure
- Ability to solve problems independently
- Ability to communicate effectively at all levels of management
- Strong time management
- Organised and Methodical
Technical
o PC literate including warehouse software and Microsoft Packages
- Manage daily performance.
- Fully aware and compliant in GDPR
- A GREAT communicator
Experience
- An in-depth understanding of our warehouse operation
- Experience of working to deadlines and motivating others
- Experience of logistics/warehouse environment
- Able to analyse information in a timely manor
- Ability to manage fluctuating workloads
**A Bit About Us**:
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
**Our Benefits**:
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
- Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us)
- Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks
To see all our benefits and perks, visit our AO Benefits page.
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