Order Processor

**Order Processor - Tendering**:
**Job Ref No**:
JP170

**Department**:
Service Department

**Location**:
South Cheshire

T-T Pumps Ltd, one the UK’s market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join their Service team.

This challenging role includes processing customer orders and generating tenders associated with a busy service, repair and warranty department.

**REQUIREMENTS**:

- Maintain customer satisfaction whilst accurately processing incoming orders
- Ensure correct equipment selection to satisfy customer requirements and generate quotations with timescales
- Ensure maintaining profitable sales
- Liaising with customers, suppliers, management and internal departments
- Manage returned parts
- Ad-hoc administrative tasks
- Effectively manage own workload
- Maintain accurate electronic records
- Adhere to company processes and procedures
- Identify training needs to carry out job function efficiently and safely

**WORKING CONDITIONS**:

- Based at our facility on Woore, Cheshire

**ANY OTHER DUTIES NECESSARY**:

- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time

**PERSON SPECIFICATION**:
**QUALIFICATIONS/ EDUCATION/ TRAINING**:

- Technically minded - Essential
- Good standard of English and Maths - Essential

**Knowledge**:

- Knowledge of the industry - Desirable
- Computer experience (Microsoft suite) - Essential

**Experience**:

- Experience of working in a similar role or maintenance - Desirable
- Working knowledge / understanding of pumps and/or motors - Desirable

**Skills and Competencies**:

- Ability to work flexibly - Essential
- Team player - Essential
- Strong prioritisation skills, ability to manage own workload - Essential

**Personal Attributes**:

- Self-motivated with a 'can do' approach - Essential
- Strong personal attributes to deal with all types of enquiry - Essential
- Prepared to learn new skills - Essential