Butler

3 weeks ago


London, United Kingdom Chateau Denmark Full time

**Butler**

Inspired by Denmark Street’s rare hustle, Chateau Denmark brings together creative expression and fine architectural detail to present something fierce. Across 16 buildings, session rooms and apartments capture a spirited independence in a neighbourhood steeped in cultural heritage.

**We are searching for**

An ambitious** Butler **to join our team at Chateau Denmark. "Anything but traditional" our Butlers will orchestrate a new chapter for staying up in London.

As a** Butler **we look for you to possess a natural curiosity, desire to, assist and even befriend our guests. Possessing the ability to multi-task aligned with a fierce desire to develop, you will be absorbing knowledge on an ongoing basis from your workplace, the wider Outernet district and the community.

You’ll be a multiskilled individual with previous experience in a similar role within a luxury environment. As the key part of the guest experience, you’ll help define and articulate guest journey from arrival to departure. Bringing an unparalleled level of service working closely with colleagues embodying a no half measures attitude.

**Your role**
- Guest arrival and check-in.
- Set up and breakdown of maxi and mini bars.
- Recommendation, making and serving drinks & cocktails.
- Stock count & requisition.
- Recommendation & booking of local facilities ( Restaurants, Bars, Spa, Theatre etc) #
- Luggage delivery and storage.
- Guest departure and check-out.
- Organising transportation & valet parking.
- Upselling & maximising revenue streams.
- Managing guest’s payment methods.
- Create and manage end of shift reports.
- Updating information on communication apps.
- Comply with hotel safety and security.

**And we are offering you**

Career development opportunities, training, special accommodation rates for your friends & family, free CODE & Perkbox membership, holiday increase by one day for each completed year of service (up to 5 days) & many more.


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