Client Advisor
1 month ago
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.- Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.- As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.**RESPONSIBILITIES**
- Meet and exceed individual and store sales and other commercial KPIs
- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
- Be efficient in following-up and delivering after-sales services to our clients
- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
- Foster team work and a positive work climate
- Build meaningful relationships with Clients
- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets
- Previous experience in Clientelling
- A strong interest in fashion, art and culture
- Strong product knowledge and good understanding of store retail operations
- Understanding of competitor products
- Other language knowledge is desirable
- Demonstrates Confidence, Curiosity, Conviction, and Care
- Detail-oriented and creative with a passion for selling
- Flexible, collaborative and adaptable approach to work
-
Client Advisor
1 month ago
London, United Kingdom CHANEL Full timeReporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting...
-
Client Advisor
1 week ago
LONDON, United Kingdom CHANEL Full timeReporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting...
-
Client Advisor
17 hours ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - REGENT STREET** Are you a passionate and dynamic individual with a flair for fashion and an unstoppable drive to excel in the world of retail? Look no further - an incredible opportunity awaits you at Armani Exchange Flagship on Regent Street! We are currently seeking a charismatic Client Advisor to join our team and contribute to the...
-
Client Advisor
1 day ago
LONDON, United Kingdom TIFFANY & CO Full timeResponsibilities: Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and...
-
Client Advisor
2 days ago
London, United Kingdom Tiffany & Co. Full timeResponsibilities : Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every...
-
Temporary Client Advisors
1 week ago
London, Greater London, United Kingdom MONCLER Full timeMoncler is currently looking for Full-Time Client Advisors to join our team at Harrods, to support our new Men's pop-up, on a fixed-term contract until the end of February 2025.Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand's values and heritage, gaining a strong understanding of the...
-
Client Advisor
7 days ago
London, United Kingdom Diesel Full time**Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization....
-
Client Advisor
4 days ago
London, United Kingdom Diesel Full time**Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization....
-
Client Advisor
1 week ago
London, United Kingdom Chanel, Inc. Full timeReporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting...
-
Client Advisor
2 days ago
London, United Kingdom Jil Sander Full timeClient Advisor Jil Sander is looking for the perfect profile as Client Advisor for our concession in Dover Street Market. Main Responsibilities: • Welcome the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current...
-
Client Advisor
1 month ago
London, United Kingdom Loro Piana Full time**Position**: The Client Advisor represents the Company with clients in our Boutique/Stores, Is expert in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store - Is polyvalent, constantly operating to serve the...
-
Client Advisor
2 days ago
London, United Kingdom Tiffany & Co. Full timeResponsibilities : Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every...
-
Client Advisor
2 days ago
LONDON, United Kingdom TIFFANY & CO Full timePoste Overview Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 187 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our...
-
Senior Client Advisor
1 month ago
London, United Kingdom Louis Vuitton Malletier Full timeCompany: Louis Vuitton Malletier - Country / Region : United Kingdom - City : London - Business group: Fashion & Leather Goods - Contract type: Permanent Job - Function: Retail - Experience required: Minimum 3 years - Reference No.: LVM17474 - Date of publication: 2023.03.28 POSITION “Make your career a beautiful journey” with Louis Vuitton We are...
-
Client Advisor
2 days ago
London, United Kingdom TIFFANY & CO Full timeOverview: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 185 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...
-
Client Advisor
7 days ago
London, United Kingdom Diesel Full timeClient Advisor Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide...
-
Client Advisor
1 month ago
London, United Kingdom Diamond watches london Full timeTitle: Client Adviser Location: London Key responsibilities: Qualify leads and schedule appointments for purchase demonstrations Follow up with potential customers to close purchase and meet or exceed sales targets Maintain accurate records of all purchase activities and results using our CRM system Collaborate with the valuation team to develop and...
-
Client Advisor
2 days ago
LONDON, United Kingdom TIFFANY & CO Full timePoste Overview: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 187 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our...
-
Client Advisor
1 day ago
LONDON, United Kingdom TIFFANY & CO Full timeOverview: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 187 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...
-
Client Sales Advisor
1 month ago
London, United Kingdom Gilbert Meher Full timeWe are seeking a dynamic and experienced Client Sales Advisor to join a leading organisation that provides luxury London living for people over 65. As a Client Sales Advisor, you will play a pivotal role in guiding prospective buyers through the process of selecting their dream luxury apartment. Job Title: Client Sales Advisor - Luxury Retirement Living ...
